About Heritage Specialty Care
Heritage Specialty Care, located in Cedar Rapids, IA, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heritage Specialty Care
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.59 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CARE INITIATIVES network. This chain operates 43 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Heritage Specialty Care provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 144 | May 22, 2025 |
| Weighted Average | 185 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 9.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 88.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 67.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 22.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 72.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 67.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 26.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 18 complaints
- 2024: 4 complaints
- 2025: 13 complaints
- 2026: 4 complaints
- Total: 39 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 26, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Mar 26, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 26, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 23, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Sep 23, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 23, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 23, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Jun 19, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 19, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 04, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 04, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 04, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 06, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 06, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Dec 13, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Dec 13, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 01, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 21, 2023 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Dec 21, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 21, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 21, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 21, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 21, 2023 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Dec 21, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 14, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 14, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 14, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 14, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 14, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Sep 14, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 16, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 01, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 01, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 01, 2023 | Respond appropriately to all alleged violations. |
| Jul 01, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
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MERCY MEDICAL CENTER - CEDAR RAPIDS
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JONES REGIONAL MEDICAL CENTER
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COMPASS MEMORIAL HEALTHCARE
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VIRGINIA GAY HOSPITAL
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Owner & Operator Information
Management & Direction
- CHARISSA BAEDKE OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL BEAL CORPORATE DIRECTOR
- MICHAEL BEAL CORPORATE OFFICER
- LANE BOWEN CORPORATE DIRECTOR
- MARY JANE CAROTHERS CORPORATE DIRECTOR
- KEVIN CHILDS CORPORATE DIRECTOR
- COMPUTERSHARE CORPORATE TRUST COMPANY NA ADP OF THE SNF
- PETER CORLESS CORPORATE DIRECTOR
- CSE CEDAR RAPIDS LLC ADP OF THE SNF
- DAVID DIXON CORPORATE OFFICER
- EMILY DRAKE CORPORATE OFFICER
- TANYA GILYARD CORPORATE OFFICER
- MAIVETTE GLEASON OPERATIONAL/MANAGERIAL CONTROL
- MAIVETTE GLEASON ADP OF THE SNF
- MICHELLE KERSCHNER OPERATIONAL/MANAGERIAL CONTROL
- MICHELLE KERSCHNER ADP OF THE SNF
- KEITH KREIN CORPORATE DIRECTOR
- JERAMY KUHN CORPORATE OFFICER
- JESSICA MCDYER CORPORATE OFFICER
- THAI NGUYEN OPERATIONAL/MANAGERIAL CONTROL
- THAI NGUYEN ADP OF THE SNF
- ELIZABETH RUST CORPORATE DIRECTOR
- DENISE STURM CORPORATE DIRECTOR
- RICHARD SWEET-KEECH OPERATIONAL/MANAGERIAL CONTROL
- RICHARD SWEET-KEECH ADP OF THE SNF
- LINDA UPMEYER CORPORATE DIRECTOR
- JOHANNA VOLM CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Meth-Wick Health Center | N/A | 5 |
| West Ridge Care Center | N/A | 5 |
| Oaknoll Retirement Residence | N/A | 5 |
| Virginia Gay Nursing and Rehab, LLC | N/A | 5 |
| Colonial Manor of Amana | N/A | 5 |
| Briarwood Healthcare Center | N/A | 5 |
| Solon Nursing Care Center | N/A | 5 |
| Keystone Nursing Care Center Inc | N/A | 5 |
| Rehabilitation Center of Lisbon | N/A | 4 |
| St Luke's Helen G Nassif Transitional Care Center | N/A | 5 |
Related Analysis
Best Nursing Homes in Cedar Rapids, IA
Compare Heritage Specialty Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heritage Specialty Care directly at 3193967171. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.