About West Ridge Specialty Care
West Ridge Specialty Care, located in Knoxville, IA, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose West Ridge Specialty Care
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #3 out of 18 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.00 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CARE INITIATIVES network. This chain operates 43 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
West Ridge Specialty Care provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 8 | Jul 03, 2024 |
| Weighted Average | 14 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 24.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 94.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 16.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 90.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 3 complaints
- 2025: 1 complaint
- Total: 5 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 31, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 15, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 15, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 30, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
Nearby Hospitals
KNOXVILLE HOSPITAL & CLINICS
KNOXVILLE, IA
PELLA REGIONAL HEALTH CENTER
PELLA, IA
LUCAS COUNTY HEALTH CENTER
CHARITON, IA
MONROE COUNTY HOSPITAL
ALBIA, IA
Owner & Operator Information
Management & Direction
- MICHAEL BEAL CORPORATE DIRECTOR
- MICHAEL BEAL CORPORATE OFFICER
- LANE BOWEN CORPORATE DIRECTOR
- MARY JANE CAROTHERS CORPORATE DIRECTOR
- KEVIN CHILDS CORPORATE DIRECTOR
- BRITTANY COX W-2 MANAGING EMPLOYEE
- DAVID DIXON CORPORATE OFFICER
- EMILY DRAKE CORPORATE OFFICER
- KEITH KREIN CORPORATE DIRECTOR
- JERAMY KUHN CORPORATE OFFICER
- JESSICA MCDYER CORPORATE OFFICER
- ELIZABETH RUST CORPORATE DIRECTOR
- DENISE STURM CORPORATE DIRECTOR
- LINDA UPMEYER CORPORATE DIRECTOR
- SHIPENG WEI CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Westview of Indianola Care Center | N/A | 5 |
| Prairie Vista Village | N/A | 5 |
| West Ridge Specialty Care | N/A | 4 |
| The Village | N/A | 4 |
| Oakwood Specialty Care | N/A | 4 |
| Crystal Heights Care Center | N/A | 1 |
| Valley View Village | N/A | 3 |
| Chariton Specialty Care | N/A | 2 |
| Northern Mahaska Specialty Care | N/A | 2 |
| Accura Healthcare of Knoxville, LLC | N/A | 2 |
Related Analysis
Best Nursing Homes in Knoxville, IA
Compare West Ridge Specialty Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact West Ridge Specialty Care directly at 6418423153. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.