About Crestview Specialty Care
Crestview Specialty Care, located in West Branch, IA, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Crestview Specialty Care
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.22 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CARE INITIATIVES network. This chain operates 43 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Crestview Specialty Care provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 159 | Dec 03, 2025 |
| Weighted Average | 146 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 38.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 53.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 88.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 69.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 32.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 18.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 3 complaints
- 2025: 3 complaints
- 2026: 5 complaints
- Total: 15 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 02, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 02, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 02, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 02, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jan 02, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 23, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 23, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 23, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 16, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Sep 16, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jun 04, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 20, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 20, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 20, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 20, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
UNIVERSITY OF IOWA HOSPITAL & CLINICS
IOWA CITY, IA
TRINITY MUSCATINE
MUSCATINE, IA
UNIVERSITY OF IOWA HEALTH CARE MEDICAL CENTER DOWN
IOWA CITY, IA
ST LUKES HOSPITAL
CEDAR RAPIDS, IA
MERCY MEDICAL CENTER - CEDAR RAPIDS
CEDAR RAPIDS, IA
IOWA CITY VA MEDICAL CENTER
IOWA CITY, IA
Owner & Operator Information
Management & Direction
- CHARISSA BAEDKE OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL BEAL CORPORATE DIRECTOR
- MICHAEL BEAL CORPORATE OFFICER
- MICHAEL BEAL INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- LANE BOWEN CORPORATE DIRECTOR
- TYSON BRANSCOMB OPERATIONAL/MANAGERIAL CONTROL
- TYSON BRANSCOMB ADP OF THE SNF
- MARY JANE CAROTHERS CORPORATE DIRECTOR
- KEVIN CHILDS CORPORATE DIRECTOR
- COMPUTERSHARE CORPORATE TRUST COMPANY NA ADP OF THE SNF
- PETER CORLESS CORPORATE DIRECTOR
- DAVID DIXON CORPORATE OFFICER
- EMILY DRAKE CORPORATE OFFICER
- SCOTT EBERLY ADP OF THE SNF
- SCOTT EBERLY OPERATIONAL/MANAGERIAL CONTROL
- TANYA GILYARD CORPORATE OFFICER
- KEITH KREIN CORPORATE DIRECTOR
- JERAMY KUHN CORPORATE OFFICER
- SONYA LANIER OPERATIONAL/MANAGERIAL CONTROL
- SONYA LANIER ADP OF THE SNF
- JESSICA MCDYER CORPORATE OFFICER
- COURTNEY POTTER OPERATIONAL/MANAGERIAL CONTROL
- ELIZABETH RUST CORPORATE DIRECTOR
- DENISE STURM CORPORATE DIRECTOR
- LINDA UPMEYER CORPORATE DIRECTOR
- JOHANNA VOLM CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Meth-Wick Health Center | N/A | 5 |
| West Ridge Care Center | N/A | 5 |
| Oaknoll Retirement Residence | N/A | 5 |
| Pleasantview Home | N/A | 5 |
| Wilton Retirement Community | N/A | 5 |
| Briarwood Healthcare Center | N/A | 5 |
| Clarence Nursing Home | N/A | 5 |
| Solon Nursing Care Center | N/A | 5 |
| Lone Tree Health Care Center Inc | N/A | 5 |
| Rehabilitation Center of Lisbon | N/A | 4 |
Related Analysis
Best Nursing Homes in West Branch, IA
Compare Crestview Specialty Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Crestview Specialty Care directly at 3196432551. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.