About Bettendorf Health Care Center
Bettendorf Health Care Center, located in Bettendorf, IA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Bettendorf Health Care Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.41 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the MGM HEALTHCARE network. This chain operates 33 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Bettendorf Health Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Sep 11, 2025 |
| Weighted Average | 101 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 3.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 4.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 74.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 70.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 18.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 27.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 88.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 39.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 24 complaints
- 2024: 9 complaints
- 2025: 6 complaints
- 2026: 1 complaint
- Total: 40 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 18, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 23, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Oct 01, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 01, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 07, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 07, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Feb 07, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Sep 12, 2024 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Sep 12, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Sep 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 12, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 08, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Jun 04, 2024 | Ensure that residents are free from significant medication errors. |
| Apr 02, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 02, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Mar 27, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 12, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 12, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 12, 2023 | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| Dec 12, 2023 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Dec 12, 2023 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. |
| Dec 12, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 12, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 12, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Dec 12, 2023 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Nov 07, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 07, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Nov 07, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 07, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 07, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 07, 2023 | Respond appropriately to all alleged violations. |
| Nov 07, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 07, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 07, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 07, 2023 | Ensure that residents are free from significant medication errors. |
| Nov 07, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 20, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 20, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 20, 2023 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Jul 20, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
GENESIS MEDICAL CENTER-DAVENPORT
DAVENPORT, IA
TRINITY ROCK ISLAND
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TRINITY - BETTENDORF
BETTENDORF, IA
MERCYONE CLINTON MEDICAL CENTER
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HAMMOND HENRY HOSPITAL
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GENESIS MEDICAL CENTER-DEWITT
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EAGLE VIEW BEHAVIORAL HEALTH
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Owner & Operator Information
Business Entity
Legal Business Name Not Available
Management & Direction
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Fieldstone of Dewitt | N/A | 5 |
| Wheatland Manor | N/A | 4 |
| Eagle Point Nursing and Rehabilitation | N/A | 4 |
| The Vistas at Bettendorf | N/A | 3 |
| Celebrate Sr Living of Moline | N/A | 4 |
| The Summit of Bettendorf | N/A | 3 |
| Good Samaritan - Davenport | N/A | 3 |
| Allure of Geneseo | N/A | 4 |
| The Alverno Health Care Facility | N/A | 2 |
| Aspire of Pleasant Valley | N/A | 2 |
Related Analysis
Best Nursing Homes in Bettendorf, IA
Compare Bettendorf Health Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Bettendorf Health Care Center directly at 5633327463. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.