About Lenox Care Center
Lenox Care Center, located in Lenox, IA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Lenox Care Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.82 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ARBORETA HEALTHCARE network. This chain operates 3 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Lenox Care Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 84 | Feb 27, 2025 |
| Weighted Average | 77 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 5.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 4.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 16.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 91.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 75.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 27.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 36.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 7 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 14 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 08, 2026 | Provide and implement an infection prevention and control program. |
| Jul 17, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 17, 2025 | Provide and implement an infection prevention and control program. |
| Mar 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 17, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 01, 2024 | Provide and implement an infection prevention and control program. |
| Apr 01, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Apr 01, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 01, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Apr 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 01, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 01, 2024 | Provide activities to meet all resident's needs. |
| May 30, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| May 30, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
Nearby Hospitals
CHI HEALTH - MERCY CORNING
CORNING, IA
GREATER REGIONAL MEDICAL CENTER
CRESTON, IA
RINGGOLD COUNTY HOSPITAL
MOUNT AYR, IA
Owner & Operator Information
Business Entity
PREMIER ESTATES 507, LLC
Ownership Structure
- ARBORETA HEALTH AND REHABILITATION CENTERS LLC Indirect
- ARBORETA HEALTHCARE INC Indirect
- GREENSIDE HEALTHCARE PROPERTIES LLC Direct: 100%
- RICHARD MASON Indirect
- ROGER TICHENOR Indirect
Management & Direction
- 5V+ SENIORS HEALTHCARE FUND GP LLC ADP OF THE SNF
- 5V+ SENIORS HEALTHCARE FUND LP ADP OF THE SNF
- ACD CONSOLIDATED LLC ADP OF THE SNF
- ARBORETA HEALTHCARE CONSULTING LLC OPERATIONAL/MANAGERIAL CONTROL
- ARBORETA HEALTHCARE INC ADP OF THE SNF
- ARBORETA HEALTHCARE INC OPERATIONAL/MANAGERIAL CONTROL
- BEAR CREEK STRATEGIC REAL ASSETS FUND LP ADP OF THE SNF
- BIRCHWOOD HEALTHCARE PARTNERS LLC ADP OF THE SNF
- BRUCE CASSIDY ADP OF THE SNF
- BRUCE CASSIDY OPERATIONAL/MANAGERIAL CONTROL
- SHELLEY CLEVELAND OPERATIONAL/MANAGERIAL CONTROL
- SHELLEY CLEVELAND ADP OF THE SNF
- DEFRANCO INVESTMENT CO LTD ADP OF THE SNF
- ISAAC DOLE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- STEVEN FREEMAN OPERATIONAL/MANAGERIAL CONTROL
- STEVEN FREEMAN ADP OF THE SNF
- RACHAEL GEBHARDT OPERATIONAL/MANAGERIAL CONTROL
- RACHAEL GEBHARDT ADP OF THE SNF
- HOLDCO IA 10 LLC ADP OF THE SNF
- IAGA SNF HOLDINGS LLC ADP OF THE SNF
- IAGA SNF LENOX LLC ADP OF THE SNF
- IAGA SNF PORTFOLIO LLC ADP OF THE SNF
- RICHARD MASON ADP OF THE SNF
- RICHARD MASON OPERATIONAL/MANAGERIAL CONTROL
- OPCO LENOX IA LLC ADP OF THE SNF
- OPCO LENOX IA LLC OPERATIONAL/MANAGERIAL CONTROL
- P&M HOLDING GROUP LLP OPERATIONAL/MANAGERIAL CONTROL
- P&M HOLDING GROUP LLP ADP OF THE SNF
- JORDAN RAY OPERATIONAL/MANAGERIAL CONTROL
- JORDAN RAY ADP OF THE SNF
- ROGER TICHENOR OPERATIONAL/MANAGERIAL CONTROL
- ROGER TICHENOR ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Bedford Specialty Care | N/A | 4 |
| Mount Ayr Health Care Center | N/A | 5 |
| Clearview Home | N/A | 3 |
| Corning Specialty Care | N/A | 4 |
| Creston Specialty Care | N/A | 3 |
| Good Samaritan - Villisca | N/A | 2 |
| Accura Healthcare of Creston | N/A | 2 |
| Lenox Care Center | N/A | 2 |
Related Analysis
Best Nursing Homes in Lenox, IA
Compare Lenox Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Lenox Care Center directly at 6413332226. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.