About Southeast Iowa Regional Medical - Klein Center
Southeast Iowa Regional Medical - Klein Center, located in West Burlington, IA, is a non-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose Southeast Iowa Regional Medical - Klein Center
- More Nursing Time: Staff spends 4.80 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.80 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Southeast Iowa Regional Medical - Klein Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 107 | May 01, 2025 |
| Weighted Average | 102 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 20.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 90.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 66.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 89.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 14.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- 2025: 7 complaints
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 22, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 23, 2025 | Respond appropriately to all alleged violations. |
| May 23, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 23, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Dec 05, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
SOUTHEAST IOWA REGIONAL MEDICAL CENTER
WEST BURLINGTON, IA
HENRY COUNTY HEALTH CENTER
MOUNT PLEASANT, IA
Owner & Operator Information
Business Entity
SOUTHEAST IOWA REGIONAL MEDICAL CENTER INC
Ownership Structure
- GREAT RIVER HEALTH SYSTEM INC Direct: 100%
Management & Direction
- JEREMY ALEXANDER OPERATIONAL/MANAGERIAL CONTROL
- JEREMY ALEXANDER ADP OF THE SNF
- JOY ANDERSON CORPORATE DIRECTOR
- JOY ANDERSON OPERATIONAL/MANAGERIAL CONTROL
- ARAMARK HEALTHCARE SUPPORT SERVICES LLC ADP OF THE SNF
- ARAMARK HEALTHCARE SUPPORT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- DEANNA BARR CORPORATE DIRECTOR
- DEANNA BARR OPERATIONAL/MANAGERIAL CONTROL
- TODD CHELF ADP OF THE SNF
- TODD CHELF OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- TERESA COLGAN CORPORATE OFFICER
- TERESA COLGAN OPERATIONAL/MANAGERIAL CONTROL
- RYAN DEETS OPERATIONAL/MANAGERIAL CONTROL
- RYAN DEETS CORPORATE DIRECTOR
- NEAL DODD OPERATIONAL/MANAGERIAL CONTROL
- NEAL DODD CORPORATE DIRECTOR
- HOPE DUNN ADP OF THE SNF
- ROBERT ENGBERG CORPORATE DIRECTOR
- ROBERT ENGBERG OPERATIONAL/MANAGERIAL CONTROL
- BETH FLEMING ADP OF THE SNF
- BETH FLEMING OPERATIONAL/MANAGERIAL CONTROL
- GREAT RIVER HEALTH SYSTEM INC OPERATIONAL/MANAGERIAL CONTROL
- TOMI HAGAN ADP OF THE SNF
- TOMI HAGAN OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL HICKEY CORPORATE DIRECTOR
- MICHAEL HICKEY OPERATIONAL/MANAGERIAL CONTROL
- ROBERT HUFFMAN CORPORATE DIRECTOR
- ROBERT HUFFMAN OPERATIONAL/MANAGERIAL CONTROL
- MARY KLOPFENSTEIN OPERATIONAL/MANAGERIAL CONTROL
- MARY KLOPFENSTEIN ADP OF THE SNF
- DANIEL LINHART ADP OF THE SNF
- DOUGLAS MARTIN CORPORATE DIRECTOR
- DOUGLAS MARTIN OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL MCCOY OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL MCCOY CORPORATE OFFICER
- MICHAEL MCCOY CORPORATE DIRECTOR
- JOHN MCKILLIP OPERATIONAL/MANAGERIAL CONTROL
- JOHN MCKILLIP CORPORATE DIRECTOR
- CARLA MCNAMEE OPERATIONAL/MANAGERIAL CONTROL
- CARLA MCNAMEE CORPORATE DIRECTOR
- JOHN RASHID OPERATIONAL/MANAGERIAL CONTROL
- JOHN RASHID ADP OF THE SNF
- GINA RIHERD CORPORATE DIRECTOR
- RUSSELL RODRIGUEZ OPERATIONAL/MANAGERIAL CONTROL
- JOEL RYON OPERATIONAL/MANAGERIAL CONTROL
- SOUTHEAST IOWA REGIONAL MEDICAL CENTER INC ADP OF THE SNF
- SOUTHEAST IOWA REGIONAL MEDICAL CENTER INC OPERATIONAL/MANAGERIAL CONTROL
- VICTORIA STEPHENSON OPERATIONAL/MANAGERIAL CONTROL
- VICTORIA STEPHENSON CORPORATE DIRECTOR
- AMY WEST OPERATIONAL/MANAGERIAL CONTROL
- AMY WEST ADP OF THE SNF
- MICHAEL YOST OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL YOST ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Henderson County Ret Center | N/A | 5 |
| Sunrise Terrace Nursing and Rehabilitation Center | N/A | 5 |
| Savannah Heights | N/A | 4 |
| Park Place | N/A | 5 |
| New London Specialty Care | N/A | 4 |
| West Point Care Center Inc | N/A | 4 |
| Wapello Specialty Care | N/A | 5 |
| Oakview Nursing and Rehabilitation | N/A | 3 |
| Montrose Health Center | N/A | 3 |
| Azria Health Prairie Ridge | N/A | 2 |
Related Analysis
Best Nursing Homes in West Burlington, IA
Compare Southeast Iowa Regional Medical - Klein Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Southeast Iowa Regional Medical - Klein Center directly at 3197681000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.