About The Springs of Richmond
The Springs Of Richmond, located in RICHMOND, IN, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Springs of Richmond
- More Nursing Time: Staff spends 4.67 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.67 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the TRILOGY HEALTH SERVICES network. This chain operates 124 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
The Springs of Richmond provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 72 | Feb 13, 2026 |
| Weighted Average | 74 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 18.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 86.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 84.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 33.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 88.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 6 complaints
- 2025: 8 complaints
- 2026: 3 complaints
- Total: 19 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 13, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Feb 13, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 13, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 18, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Nov 18, 2025 | Ensure that residents are free from significant medication errors. |
| Jun 13, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 13, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Jun 13, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 13, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 05, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 07, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 03, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 15, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jun 09, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jun 09, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 09, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 09, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Aug 18, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Aug 18, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
REID HEALTH
RICHMOND, IN
MCCULLOUGH-HYDE MEMORIAL HOSPITAL
OXFORD, OH
HENRY COUNTY MEMORIAL HOSPITAL
NEW CASTLE, IN
ASCENSION ST VINCENT RANDOLPH
WINCHESTER, IN
RICHMOND STATE HOSPITAL
RICHMOND, IN
WAYNE HOSPITAL
GREENVILLE, OH
Owner & Operator Information
Business Entity
HENRY COUNTY MEMORIAL HOSPITAL
Ownership Structure
- HENRY COUNTY MEMORIAL HOSPITAL Direct: 100%
Management & Direction
- CONTINENTAL MERGER SUB LLC ADP OF THE SNF
- SHELDON DYNES CORPORATE DIRECTOR
- SHELDON DYNES TRUSTEE OF THE SNF
- GAHC3 TRILOGY JV LLC ADP OF THE SNF
- GAHC4 TRILOGY JV LLC ADP OF THE SNF
- BENJAMIN MEIER ADP OF THE SNF
- BENJAMIN MEIER OPERATIONAL/MANAGERIAL CONTROL
- PARAGON OUTPATIENT REHABILITATION SERVICES LLC ADP OF THE SNF
- JOHN PIDGEON CORPORATE DIRECTOR
- JOHN PIDGEON TRUSTEE OF THE SNF
- JAMES REIS ADP OF THE SNF
- JAMES REIS OPERATIONAL/MANAGERIAL CONTROL
- RHS PARTNERS OF RICHMOND LLC OPERATIONAL/MANAGERIAL CONTROL
- BRIAN RING INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- BRIAN RING OPERATIONAL/MANAGERIAL CONTROL
- MARION SHORE TRUSTEE OF THE SNF
- MARION SHORE CORPORATE DIRECTOR
- TRILOGY MANAGEMENT SERVICES LLC ADP OF THE SNF
- TRILOGY PROPCO MASTER TENANT III LLC ADP OF THE SNF
- TRILOGY REAL ESTATE INVESTMENT TRUST ADP OF THE SNF
- TRILOGY REIT HOLDINGS LLC ADP OF THE SNF
- DEBORAH WARE TRUSTEE OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Caroleton Healthcare Center | N/A | 5 |
| Hickory Creek at Connersville | N/A | 5 |
| Parker Health Care and Rehabilitation Center | N/A | 5 |
| Arbor Trace Health and Living Community | N/A | 5 |
| Vancrest Health Care Center of Eaton | N/A | 5 |
| Village Green Rehabilitation and Healthcare Center | N/A | 5 |
| Knolls of Oxford | N/A | 5 |
| Pineknoll Rehabilitation Centre | N/A | 4 |
| The Waters of New Castle | N/A | 4 |
| Heritage House Rehabilitation and Health Care Center | N/A | 4 |
Related Analysis
Best Nursing Homes in RICHMOND, IN
Compare The Springs of Richmond to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Springs of Richmond directly at 7659350135. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.