About Otterbein Franklin Seniorlife Comm Res and Com Care
Otterbein Franklin Seniorlife Comm Res And Com Care, located in FRANKLIN, IN, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Otterbein Franklin Seniorlife Comm Res and Com Care
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.68 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the OTTERBEIN SENIORLIFE network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Otterbein Franklin Seniorlife Comm Res and Com Care provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Aug 21, 2025 |
| Weighted Average | 45 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 32.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 12.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- 2025: 7 complaints
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 12, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 11, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Apr 11, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 11, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
COMMUNITY HOSPITAL EAST
INDIANAPOLIS, IN
INDIANA UNIVERSITY HEALTH BLOOMINGTON HOSPITAL
BLOOMINGTON, IN
INDIANA UNIVERSITY HEALTH
INDIANAPOLIS, IN
INDIANAPOLIS VA MEDICAL CENTER
INDIANAPOLIS, IN
COMMUNITY HOSPITAL SOUTH, INC.
INDIANAPOLIS, IN
ESKENAZI HEALTH
INDIANAPOLIS, IN
HANCOCK REGIONAL HOSPITAL
GREENFIELD, IN
MAJOR HOSPITAL
SHELBYVILLE, IN
COLUMBUS REGIONAL HOSPITAL
COLUMBUS, IN
IU HEALTH WEST HOSPITAL
AVON, IN
FRANCISCAN HEALTH INDIANAPOLIS
INDIANAPOLIS, IN
FRANCISCAN HEALTH MOORESVILLE
MOORESVILLE, IN
HENDRICKS REGIONAL HEALTH
DANVILLE, IN
JOHNSON MEMORIAL HOSPITAL
FRANKLIN, IN
VALLE VISTA HEALTH SYSTEM
GREENWOOD, IN
NEUROPSYCHIATRIC HOSPITAL OF INDIANAPOLIS, LLC
INDIANAPOLIS, IN
ASSURANCE HEALTH PSYCHIATRIC HOSPITAL
INDIANAPOLIS, IN
HENDRICKS BEHAVIORAL HOSPITAL
PLAINFIELD, IN
MEDICAL BEHAVIORAL HOSPITAL OF INDIANAPOLIS
GREENWOOD, IN
NEURODIAGNOSTIC INSTITUTE
INDIANAPOLIS, IN
Owner & Operator Information
Business Entity
HANCOCK REGIONAL HOSPITAL
Ownership Structure
- HANCOCK REGIONAL HOSPITAL Direct: 100%
Management & Direction
- LYNN APP OPERATIONAL/MANAGERIAL CONTROL
- VICTORIA BARTLETT OPERATIONAL/MANAGERIAL CONTROL
- BECKY BAYLIFF OPERATIONAL/MANAGERIAL CONTROL
- JENNY BECK OPERATIONAL/MANAGERIAL CONTROL
- KIRK BIXLER OPERATIONAL/MANAGERIAL CONTROL
- MARIA BOND MANAGING CONTROL - GOVERNING BODY
- WILLIAM BROWNSON OPERATIONAL/MANAGERIAL CONTROL
- DANIEL BURKE OPERATIONAL/MANAGERIAL CONTROL
- TIMOTHY CLARK MANAGING CONTROL - GOVERNING BODY
- ROBERT COLEMAN OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA DAUGHERTY MANAGING CONTROL - GOVERNING BODY
- DEAN FELKER MANAGING CONTROL - GOVERNING BODY
- RALPH FRALEY OPERATIONAL/MANAGERIAL CONTROL
- FRANKLIN UNITED METHODIST HOME INC. OPERATIONAL/MANAGERIAL CONTROL
- FRANKLIN UNITED METHODIST HOME INC. ADP OF THE SNF
- FUNCTIONAL PATHWAYS OF TENNESSEE LLC OPERATIONAL/MANAGERIAL CONTROL
- FUNCTIONAL PATHWAYS OF TENNESSEE LLC ADP OF THE SNF
- HEIDI GLOSSER OPERATIONAL/MANAGERIAL CONTROL
- DENNINS HASH OPERATIONAL/MANAGERIAL CONTROL
- TOMAS HAZELBAKER OPERATIONAL/MANAGERIAL CONTROL
- JENOTHY IRVINE OPERATIONAL/MANAGERIAL CONTROL
- SARA JOYNER MANAGING CONTROL - GOVERNING BODY
- KELSEY KASTING OPERATIONAL/MANAGERIAL CONTROL
- SHANNON LOGAN ADP OF THE SNF
- SHANNON LOGAN OPERATIONAL/MANAGERIAL CONTROL
- STEVEN LONG OPERATIONAL/MANAGERIAL CONTROL
- STEVEN LONG CORPORATE OFFICER
- DAVID MAURER OPERATIONAL/MANAGERIAL CONTROL
- ANNA MILES OPERATIONAL/MANAGERIAL CONTROL
- JAMES MILLER CORPORATE DIRECTOR
- OTTERBEIN HOME ADP OF THE SNF
- OTTERBEIN LSC LLC ADP OF THE SNF
- KELLY PITCHER OPERATIONAL/MANAGERIAL CONTROL
- POLARIS PHARMACY SERVICES OF OHIO LLC ADP OF THE SNF
- DAVID SEASE OPERATIONAL/MANAGERIAL CONTROL
- BRENT SWEENEY OPERATIONAL/MANAGERIAL CONTROL
- DAVID SWEET OPERATIONAL/MANAGERIAL CONTROL
- STEVE VONDERHAAR OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL WELSH OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL WELSH ADP OF THE SNF
- LACEY WILLARD MANAGING CONTROL - GOVERNING BODY
- JILL WILSON OPERATIONAL/MANAGERIAL CONTROL
- ROY WILSON MANAGING CONTROL - GOVERNING BODY
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Springs of Mooresville | N/A | 5 |
| Fairway Village | N/A | 5 |
| Miller's Merry Manor | N/A | 5 |
| Greenwood Village South | N/A | 5 |
| Brown County Health and Living Community | N/A | 5 |
| Bell Trace Health and Living Center | N/A | 5 |
| Hickory Creek at Franklin | N/A | 5 |
| Homeview Center of Franklin | N/A | 5 |
| Grand Valley Health and Rehab | N/A | 5 |
| Hearthstone Health Campus | N/A | 5 |
Related Analysis
Best Nursing Homes in FRANKLIN, IN
Compare Otterbein Franklin Seniorlife Comm Res and Com Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Otterbein Franklin Seniorlife Comm Res and Com Care directly at 3177367185. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.