About Charlestown Place at New Albany
Charlestown Place At New Albany, located in NEW ALBANY, IN, is a government owned organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community. It is located within a hospital setting.
Why Families Choose Charlestown Place at New Albany
- More Nursing Time: Staff spends 4.00 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.00 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the EXCEPTIONAL LIVING CENTERS network. This chain operates 10 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Charlestown Place at New Albany provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 84 | Aug 29, 2025 |
| Weighted Average | 93 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 82.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 76.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 9 complaints
- 2025: 18 complaints
- 2026: 1 complaint
- Total: 30 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 29, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 29, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| Dec 29, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Dec 29, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Sep 02, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 02, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 15, 2025 | Provide routine and 24-hour emergency dental care for each resident. |
| Mar 29, 2025 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Mar 10, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Mar 10, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 18, 2025 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. |
| Feb 10, 2025 | Ensure that residents are free from significant medication errors. |
| Jan 20, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Jan 20, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jan 20, 2025 | Ensure that residents are free from significant medication errors. |
| Jan 20, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 20, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 20, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Sep 03, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 03, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 22, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| May 21, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 04, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 04, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 18, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Aug 24, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Jun 21, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
UNIVERSITY OF LOUISVILLE HOSPITAL
LOUISVILLE, KY
NORTON HOSPITALS, INC
LOUISVILLE, KY
UOFL HEALTH - JEWISH HOSPITAL and Mary & Elizabeth Hospital
LOUISVILLE, KY
NORTON SCOTT HOSPITAL
SCOTTSBURG, IN
BAPTIST HEALTH FLOYD
NEW ALBANY, IN
HARRISON COUNTY HOSPITAL
CORYDON, IN
NORTON CLARK HOSPITAL
JEFFERSONVILLE, IN
BAPTIST HEALTH LOUISVILLE
LOUISVILLE, KY
LOUISVILLE VA MEDICAL CENTER
LOUISVILLE, KY
BAPTIST HEALTH LAGRANGE
LA GRANGE, KY
WELLSTONE REGIONAL HOSPITAL
JEFFERSONVILLE, IN
BRIGHTWELL BEHAVIORAL HEALTH
CLARKSVILLE, IN
ASCENSION ST VINCENT SALEM
SALEM, IN
PHYSICIANS' MEDICAL CENTER LLC
NEW ALBANY, IN
THE BROOK HOSPITAL - DUPONT
LOUISVILLE, KY
THE BROOK HOSPITAL - KMI
LOUISVILLE, KY
CENTRAL STATE HOSPITAL
LOUISVILLE, KY
Owner & Operator Information
Business Entity
DAVIESS COUNTY HOSPITAL
Ownership Structure
- DAVIESS COUNTY HOSPITAL Direct: 100%
- AMY WATTS Indirect
- WALTER WATTS Indirect
Management & Direction
- MEDICAL REHABILITATION CENTERS LLC OPERATIONAL/MANAGERIAL CONTROL
- MEDICAL REHABILITATION CENTERS LLC ADP OF THE SNF
- JESSE RAY MANAGING CONTROL - GOVERNING BODY
- JESSE RAY ADP OF THE SNF
- WAQAR SALEEM MANAGING CONTROL - GOVERNING BODY
- WAQAR SALEEM ADP OF THE SNF
- APRIL SETTLES CORPORATE OFFICER
- DERON STEINER CORPORATE DIRECTOR
- WALTER WATTS OPERATIONAL/MANAGERIAL CONTROL
- WALTER WATTS ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Nazareth Home | N/A | 5 |
| Signature Healthcare at Rockford Rehab and Wellness | N/A | 5 |
| Jeffersontown Rehabilitation | N/A | 5 |
| Lake Pointe Village | N/A | 5 |
| Forest Springs Health Campus | N/A | 4 |
| The Springs at Stony Brook | N/A | 5 |
| Hampton Oaks Health Campus | N/A | 5 |
| Sanders Ridge Health Campus | N/A | 5 |
| Salem Crossing | N/A | 5 |
| Nazareth Home Clifton | N/A | 5 |
Related Analysis
Best Nursing Homes in NEW ALBANY, IN
Compare Charlestown Place at New Albany to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Charlestown Place at New Albany directly at 8129455221. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.