About Willow Crossing Health and Rehabilitation Center
Willow Crossing Health And Rehabilitation Center, located in COLUMBUS, IN, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Willow Crossing Health and Rehabilitation Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.56 hrs
- Safety Record Issues
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Willow Crossing Health and Rehabilitation Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 1 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Mar 11, 2026 |
| Weighted Average | 48 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 31.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 81.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 22.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 36.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 1 complaint
- 2026: 2 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 23, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Jul 16, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Nov 13, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Nov 13, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 13, 2023 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| Oct 18, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
DECATUR COUNTY MEMORIAL HOSPITAL
GREENSBURG, IN
SCHNECK MEDICAL CENTER
SEYMOUR, IN
MAJOR HOSPITAL
SHELBYVILLE, IN
COLUMBUS REGIONAL HOSPITAL
COLUMBUS, IN
JOHNSON MEMORIAL HOSPITAL
FRANKLIN, IN
ASCENSION ST VINCENT JENNINGS
NORTH VERNON, IN
Owner & Operator Information
Management & Direction
- BRETT BAYSTON CORPORATE DIRECTOR
- JOHN BRAND CORPORATE DIRECTOR
- KELLY BRAVERMAN CORPORATE OFFICER
- ANDREA CASTETTER CORPORATE DIRECTOR
- CLAUDE HAWKINS CORPORATE DIRECTOR
- MICHAEL HORNBECKER CORPORATE DIRECTOR
- MAGNOLIA HEALTH MANAGEMENT XI LLC OPERATIONAL/MANAGERIAL CONTROL
- MAGNOLIA HEALTH SYSTEMS 65 LLC ADP OF THE SNF
- MAGNOLIA HEALTH SYSTEMS INC ADP OF THE SNF
- ALISHA MILLER OPERATIONAL/MANAGERIAL CONTROL
- ALISHA MILLER ADP OF THE SNF
- IBRAR PARACHA OPERATIONAL/MANAGERIAL CONTROL
- IBRAR PARACHA ADP OF THE SNF
- JULIE REAGAN CORPORATE DIRECTOR
- MICHAEL REED INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- STUART REED OPERATIONAL/MANAGERIAL CONTROL
- SABRA HEALTH CARE LIMITED PARTNERSHIP ADP OF THE SNF
- DANIEL SELLERS CORPORATE OFFICER
- JONATHAN WARD ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Greenwood Village South | N/A | 5 |
| Brown County Health and Living Community | N/A | 5 |
| Hickory Creek at Franklin | N/A | 5 |
| Homeview Center of Franklin | N/A | 5 |
| Aspen Trace Health and Living Community | N/A | 5 |
| Four Seasons Retirement Center | N/A | 5 |
| Compass Park | N/A | 5 |
| Hickory Creek at Columbus | N/A | 5 |
| Hickory Creek at Greensburg | N/A | 5 |
| Morning Breeze Retirement Community and Healthcare | N/A | 3 |
Related Analysis
Best Nursing Homes in COLUMBUS, IN
Compare Willow Crossing Health and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Willow Crossing Health and Rehabilitation Center directly at 8123799669. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.