About Valley View Healthcare Center
Valley View Healthcare Center, located in ELKHART, IN, is a for-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose Valley View Healthcare Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.27 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMMUNICARE HEALTH network. This chain operates 122 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Valley View Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 171 | Mar 28, 2025 |
| Weighted Average | 148 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 1.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 16.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 90.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 36.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 56.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 4 complaints
- 2025: 11 complaints
- 2026: 2 complaints
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 25, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 25, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jun 16, 2025 | Provide care by qualified persons according to each resident's written plan of care. |
| Apr 28, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Apr 28, 2025 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Apr 28, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| Apr 28, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 28, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 28, 2025 | Provide and implement an infection prevention and control program. |
| Feb 21, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 21, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 21, 2025 | Respond appropriately to all alleged violations. |
| Feb 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 15, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| May 15, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 15, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 15, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Nov 23, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
Nearby Hospitals
SAINT JOSEPH REGIONAL MEDICAL CENTER
MISHAWAKA, IN
MEMORIAL HOSPITAL OF SOUTH BEND
SOUTH BEND, IN
THREE RIVERS HEALTH
THREE RIVERS, MI
GOSHEN HOSPITAL
GOSHEN, IN
ELKHART GENERAL HOSPITAL
ELKHART, IN
SAINT JOSEPH REGIONAL MEDICAL CENTER - PLYMOUTH
PLYMOUTH, IN
UNITY PHYSICIANS HOSPITAL
MISHAWAKA, IN
COMMUNITY HOSPITAL OF BREMEN INC
BREMEN, IN
OAKLAWN PSYCHIATRIC CENTER INC
GOSHEN, IN
MICHIANA BEHAVIORAL HEALTH CENTER
PLYMOUTH, IN
DOCTORS NEUROPSYCHIATRIC HOSPITAL
BREMEN, IN
MEDICAL BEHAVIORAL HOSPITAL - MISHAWAKA
MISHAWAKA, IN
ASCENSION BORGESS LEE HOSPITAL
DOWAGIAC, MI
Owner & Operator Information
Business Entity
HANCOCK REGIONAL HOSPITAL
Ownership Structure
- HANCOCK REGIONAL HOSPITAL Direct: 100%
Management & Direction
- MARIA BOND MANAGING CONTROL - GOVERNING BODY
- MARIA BOND TRUSTEE OF THE SNF
- MARIA BOND CORPORATE DIRECTOR
- TIMOTHY CLARK MANAGING CONTROL - GOVERNING BODY
- TIMOTHY CLARK CORPORATE DIRECTOR
- TIMOTHY CLARK TRUSTEE OF THE SNF
- JOSHUA DAUGHERTY MANAGING CONTROL - GOVERNING BODY
- JOSHUA DAUGHERTY CORPORATE DIRECTOR
- JOSHUA DAUGHERTY TRUSTEE OF THE SNF
- DEAN FELKER MANAGING CONTROL - GOVERNING BODY
- DEAN FELKER CORPORATE DIRECTOR
- DEAN FELKER TRUSTEE OF THE SNF
- HANCOCK REGIONAL HOSPITAL ADP OF THE SNF
- SARA JOYNER MANAGING CONTROL - GOVERNING BODY
- SARA JOYNER TRUSTEE OF THE SNF
- SARA JOYNER CORPORATE DIRECTOR
- STEVEN LONG OPERATIONAL/MANAGERIAL CONTROL
- STEVEN LONG CORPORATE OFFICER
- MISHAWAKA MGT CO LLC OPERATIONAL/MANAGERIAL CONTROL
- MISHAWAKA MGT CO LLC ADP OF THE SNF
- RICHARD ODENTHAL OPERATIONAL/MANAGERIAL CONTROL
- OMEGA HEALTHCARE INVESTORS INC ADP OF THE SNF
- OMG IN MSTR LSCO LLC ADP OF THE SNF
- OLIVIA SHIRLEY OPERATIONAL/MANAGERIAL CONTROL
- OLIVIA SHIRLEY ADP OF THE SNF
- ISRAR SIDDIQI OPERATIONAL/MANAGERIAL CONTROL
- ISRAR SIDDIQI ADP OF THE SNF
- LACEY WILLARD TRUSTEE OF THE SNF
- LACEY WILLARD MANAGING CONTROL - GOVERNING BODY
- ROY WILSON CORPORATE DIRECTOR
- ROY WILSON MANAGING CONTROL - GOVERNING BODY
- ROY WILSON TRUSTEE OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Cardinal Nursing and Rehabilitation Center | N/A | 5 |
| Elkhart Meadows | N/A | 5 |
| Avalon Village | N/A | 5 |
| Hubbard Hill Estates Inc | N/A | 5 |
| Holy Cross Village at Notre Dame Inc | N/A | 5 |
| East Lake Nursing and Rehabilitation Center | N/A | 5 |
| The Milton Home | N/A | 5 |
| Waterford Crossing | N/A | 5 |
| Belltower Health and Rehabilitation Center | N/A | 4 |
| Creekside Village | N/A | 4 |
Related Analysis
Best Nursing Homes in ELKHART, IN
Compare Valley View Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Valley View Healthcare Center directly at 5742931550. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.