About Ambassador Healthcare
Ambassador Healthcare, located in CENTERVILLE, IN, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Ambassador Healthcare
- More Nursing Time: Staff spends 4.16 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.16 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Ambassador Healthcare provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | Apr 30, 2025 |
| Weighted Average | 89 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 16.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 27.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 75.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 9 complaints
- 2025: 10 complaints
- Total: 19 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 12, 2025 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Sep 12, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 12, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Sep 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 12, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 25, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Jul 25, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 28, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 31, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 31, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 30, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 30, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 30, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| May 02, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| May 02, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 02, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 21, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
REID HEALTH
RICHMOND, IN
MCCULLOUGH-HYDE MEMORIAL HOSPITAL
OXFORD, OH
HENRY COUNTY MEMORIAL HOSPITAL
NEW CASTLE, IN
ASCENSION ST VINCENT RANDOLPH
WINCHESTER, IN
RUSH MEMORIAL HOSPITAL
RUSHVILLE, IN
RICHMOND STATE HOSPITAL
RICHMOND, IN
WAYNE HOSPITAL
GREENVILLE, OH
Owner & Operator Information
Management & Direction
- AMBASSADOR CENTERVILLE MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- STEPHEN BARDOCZI W-2 MANAGING EMPLOYEE
- BRETT BAYSTON CORPORATE DIRECTOR
- JOHN BRAND CORPORATE DIRECTOR
- KELLY BRAVERMAN CORPORATE OFFICER
- ANDREA CASTETTER CORPORATE DIRECTOR
- SHIMON FUERST OPERATIONAL/MANAGERIAL CONTROL
- CLAUDE HAWKINS CORPORATE DIRECTOR
- MICHAEL HORNBECKER CORPORATE DIRECTOR
- MENACHEM KOFMAN OPERATIONAL/MANAGERIAL CONTROL
- MELISSA MANTOOTH CONTRACTED MANAGING EMPLOYEE
- DANIEL SELLERS CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Caroleton Healthcare Center | N/A | 5 |
| Hickory Creek at Connersville | N/A | 5 |
| Arbor Trace Health and Living Community | N/A | 5 |
| Village Green Rehabilitation and Healthcare Center | N/A | 5 |
| Vancrest Health Care Center of Eaton | N/A | 5 |
| Knolls of Oxford | N/A | 5 |
| Pineknoll Rehabilitation Centre | N/A | 4 |
| The Waters of New Castle | N/A | 4 |
| Flatrock River Lodge | N/A | 4 |
| Heritage House Rehabilitation and Health Care Center | N/A | 4 |
Related Analysis
Best Nursing Homes in CENTERVILLE, IN
Compare Ambassador Healthcare to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Ambassador Healthcare directly at 7658553424. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.