About University Heights Health and Living Community
University Heights Health And Living Community, located in INDIANAPOLIS, IN, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose University Heights Health and Living Community
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #21 out of 93 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.34 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CARDON & ASSOCIATES network. This chain operates 20 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
University Heights Health and Living Community provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 8 | Jun 06, 2025 |
| Weighted Average | 21 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 18.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 79.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 28.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 81.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 4 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 25, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 25, 2024 | Provide and implement an infection prevention and control program. |
| Jun 10, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Jun 10, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 23, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 18, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jul 29, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
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Owner & Operator Information
Management & Direction
- ANKURA CONSULTING GROUP LLC ADP OF THE SNF
- MATTHEW BALLA MANAGING CONTROL - GOVERNING BODY
- MATTHEW BALLA OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW BALLA ADP OF THE SNF
- BRADLEY & ASSOCIATES INC ADP OF THE SNF
- CARDON AND ASSOCIATES INC OPERATIONAL/MANAGERIAL CONTROL
- CARDON AND ASSOCIATES INC ADP OF THE SNF
- CARDON MANAGEMENT COMPANY LLC ADP OF THE SNF
- CARDON MANAGEMENT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
- ZACHARY CATTELL ADP OF THE SNF
- ZACHARY CATTELL OPERATIONAL/MANAGERIAL CONTROL
- ZACHARY CATTELL MANAGING CONTROL - GOVERNING BODY
- COLE MARKETING COMMUNICATIONS INC ADP OF THE SNF
- KENDRA FAUTH ADP OF THE SNF
- KENDRA FAUTH MANAGING CONTROL - GOVERNING BODY
- KENDRA FAUTH OPERATIONAL/MANAGERIAL CONTROL
- FORVIS MAZARS LLP ADP OF THE SNF
- JAYNA FRIEND OPERATIONAL/MANAGERIAL CONTROL
- JAYNA FRIEND CORPORATE OFFICER
- JAYNA FRIEND ADP OF THE SNF
- GERMAN AMERICAN BANK ADP OF THE SNF
- JENNIFER GIRDLER OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER GIRDLER ADP OF THE SNF
- JENNIFER GIRDLER MANAGING CONTROL - GOVERNING BODY
- GREGG GORMAL OPERATIONAL/MANAGERIAL CONTROL
- GREGG GORMAL MANAGING CONTROL - GOVERNING BODY
- GREGG GORMAL ADP OF THE SNF
- BENJY GRZYCH OPERATIONAL/MANAGERIAL CONTROL
- BENJY GRZYCH MANAGING CONTROL - GOVERNING BODY
- BENJY GRZYCH ADP OF THE SNF
- SYED HASHMI OPERATIONAL/MANAGERIAL CONTROL
- SYED HASHMI MANAGING CONTROL - GOVERNING BODY
- SYED HASHMI ADP OF THE SNF
- AMY HAUG MANAGING CONTROL - GOVERNING BODY
- AMY HAUG ADP OF THE SNF
- AMY HAUG OPERATIONAL/MANAGERIAL CONTROL
- KATHY HEADLEY INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- HEALTHDRIVE PODIATRY GROUP PA ADP OF THE SNF
- HEART OF CARDON LLC ADP OF THE SNF
- DAVID HYATT MANAGING CONTROL - GOVERNING BODY
- DAVID HYATT OPERATIONAL/MANAGERIAL CONTROL
- STEPHANIE INGRAM ADP OF THE SNF
- STEPHANIE INGRAM MANAGING CONTROL - GOVERNING BODY
- STEPHANIE INGRAM OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY L MORER OD PC ADP OF THE SNF
- LACY BEYL & COMPANY INC ADP OF THE SNF
- LIFESPAN THERAPY LLC ADP OF THE SNF
- LYNN LOPOSSA MANAGING CONTROL - GOVERNING BODY
- LYNN LOPOSSA OPERATIONAL/MANAGERIAL CONTROL
- LYNN LOPOSSA ADP OF THE SNF
- DANIELLE MCCLARNON MANAGING CONTROL - GOVERNING BODY
- DANIELLE MCCLARNON ADP OF THE SNF
- THOMAS MCCLELLAND OPERATIONAL/MANAGERIAL CONTROL
- THOMAS MCCLELLAND MANAGING CONTROL - GOVERNING BODY
- THOMAS MCCLELLAND ADP OF THE SNF
- ERIC MCINTOSH ADP OF THE SNF
- ERIC MCINTOSH OPERATIONAL/MANAGERIAL CONTROL
- MED-PASS INCORPORATED ADP OF THE SNF
- MOBILE AUDIOLOGY ASSOCIATES PC ADP OF THE SNF
- MOORE OPERATING GROUP INC OPERATIONAL/MANAGERIAL CONTROL
- DANIEL MOORE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DAVID MOORE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- STEPHEN MOORE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- MOSER CONSULTING INCORPORATED ADP OF THE SNF
- PROACTIVE CLINICAL PARTNERS ADP OF THE SNF
- RESPIRATORY PARTNERS INC ADP OF THE SNF
- LEAANN SPENCER MANAGING CONTROL - GOVERNING BODY
- LEAANN SPENCER ADP OF THE SNF
- THIRD EYE HEALTH INC ADP OF THE SNF
- UH LLC ADP OF THE SNF
- VOHRA WOUND PHYSICIANS OF THE WEST PC ADP OF THE SNF
- VOX GLOBAL LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Barrington of Carmel | N/A | 5 |
| Fairway Village | N/A | 5 |
| The Springs of Mooresville | N/A | 5 |
| Miller's Merry Manor | N/A | 5 |
| Greenwood Village South | N/A | 5 |
| Hickory Creek at Franklin | N/A | 5 |
| Grand Valley Health and Rehab | N/A | 5 |
| Homeview Center of Franklin | N/A | 5 |
| Compass Park | N/A | 5 |
| Aspen Trace Health and Living Community | N/A | 5 |
Related Analysis
Best Nursing Homes in INDIANAPOLIS, IN
Compare University Heights Health and Living Community to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact University Heights Health and Living Community directly at 3178857050. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.