About The Waters of Dillsboro-Ross Manor
The Waters Of Dillsboro-ross Manor, located in DILLSBORO, IN, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Waters of Dillsboro-Ross Manor
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.31 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the INFINITY HEALTHCARE CONSULTING network. This chain operates 70 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Waters of Dillsboro-Ross Manor provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 80 | Mar 26, 2026 |
| Weighted Average | 77 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 60.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 25.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 92.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 1 complaint
- 2025: 9 complaints
- 2026: 1 complaint
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 18, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Aug 13, 2025 | Provide and implement an infection prevention and control program. |
| Aug 13, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 13, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jul 08, 2025 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| Jul 08, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 08, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 08, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 14, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 21, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
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DECATUR COUNTY MEMORIAL HOSPITAL
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ST ELIZABETH FLORENCE
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MERCY HEALTH - WEST HOSPITAL
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ST ELIZABETH DEARBORN HOSPITAL
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MARGARET MARY COMMUNITY HOSPITAL INC
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INCOMPASS HEALTHCARE
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MADISON STATE HOSPITAL
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CARROLL COUNTY MEMORIAL HOSPITAL
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SUN BEHAVIORAL HEALTH
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Owner & Operator Information
Business Entity
MAJOR HOSPITAL
Ownership Structure
Management & Direction
- JOHN HORNER CORPORATE OFFICER
- JOHN HORNER OPERATIONAL/MANAGERIAL CONTROL
- THE WATERS OF DILLSBORO-ROSS MANOR LLC OPERATIONAL/MANAGERIAL CONTROL
- JONI ZOZ CONTRACTED MANAGING EMPLOYEE
- JONI ZOZ OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Gallatin Nursing and Rehab | N/A | 4 |
| Harrison Trail Health Campus | N/A | 5 |
| Signature Healthcare of Carrollton Rehab and Wellnes | N/A | 4 |
| Boonespring Transitional Care Center, LLC | N/A | 4 |
| Village Care Center | N/A | 4 |
| Hickory Creek at Madison | N/A | 5 |
| Hickory Creek at Greensburg | N/A | 5 |
| Morning Breeze Retirement Community and Healthcare | N/A | 3 |
| Swiss Villa Nursing and Rehabilitation | N/A | 4 |
| Terrace View Gardens | N/A | 5 |
Related Analysis
Best Nursing Homes in DILLSBORO, IN
Compare The Waters of Dillsboro-Ross Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Waters of Dillsboro-Ross Manor directly at 8124325226. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.