About Southview Manor
Southview Manor, located in CHICAGO, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Southview Manor
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 2.45 hrs
- Safety Record Issues
Chain Affiliations & Network
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Southview Manor provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 777 | Jun 05, 2024 |
| Weighted Average | 731 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Sep 01, 2025. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 97.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 43.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 43.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 17.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 29.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 8.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 90.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 7.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2022: 8 complaints
- 2023: 10 complaints
- 2024: 24 complaints
- 2025: 15 complaints
- Total: 57 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 10, 2025 | Respond appropriately to all alleged violations. |
| Apr 10, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 10, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Apr 10, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 20, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 20, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 20, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jan 20, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 20, 2025 | Respond appropriately to all alleged violations. |
| Jan 20, 2025 | Ensure each resident receives an accurate assessment. |
| Jan 20, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 20, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 20, 2025 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| Jan 20, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 30, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Oct 30, 2024 | Provide bedrooms that don't allow residents to see each other when privacy is needed. |
| Oct 01, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Oct 01, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 21, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 21, 2024 | Respond appropriately to all alleged violations. |
| Aug 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 21, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 06, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 06, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| May 06, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 06, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 06, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 06, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Apr 08, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 04, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jan 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 04, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jan 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 04, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jan 04, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jan 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 08, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 08, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 08, 2023 | Respond appropriately to all alleged violations. |
| Dec 08, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Dec 08, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 08, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 08, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 12, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 12, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 12, 2023 | Respond appropriately to all alleged violations. |
Nearby Hospitals
METHODIST HOSPITALS INC
GARY, IN
ROSELAND COMMUNITY HOSPITAL
CHICAGO, IL
JACKSON PARK HOSPITAL
CHICAGO, IL
HUMBOLDT PARK HEALTH
CHICAGO, IL
LOUIS A WEISS MEMORIAL HOSPITAL
CHICAGO, IL
WEST SUBURBAN MEDICAL CENTER
OAK PARK, IL
ST BERNARD HOSPITAL
CHICAGO, IL
INSIGHT HOSPITAL AND MEDICAL CENTER CHICAGO
CHICAGO, IL
MT SINAI HOSPITAL MEDICAL CENTER
CHICAGO, IL
SAINT ANTHONY HOSPITAL
CHICAGO, IL
HOLY CROSS HOSPITAL
CHICAGO, IL
JOHN H STROGER JR HOSPITAL
CHICAGO, IL
FRANCISCAN HEALTH DYER
DYER, IN
LOYOLA UNIVERSITY MEDICAL CENTER
MAYWOOD, IL
COMMUNITY FIRST MEDICAL CENTER
CHICAGO, IL
SAINT FRANCIS HOSPITAL-EVANSTON
EVANSTON, IL
INGALLS MEMORIAL HOSPITAL
HARVEY, IL
OSF LITTLE COMPANY OF MARY MEDICAL CENTER
EVERGREEN PARK, IL
ADVOCATE TRINITY HOSPITAL
CHICAGO, IL
SWEDISH HOSPITAL
CHICAGO, IL
Owner & Operator Information
Business Entity
LAUREATE SOUTHVIEW OPERATIONS LLC
Ownership Structure
- LAUREATE CHICAGOLAND HOLDINGS LLC Direct: 100%
- RPFG HOLDINGS INC Indirect
Management & Direction
- SHAUN AHMAD CORPORATE OFFICER
- KATHLEEN DEMPSEY W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Greek American Rehab Care Ctr | N/A | 5 |
| Citadel Care Center-Wilmette | N/A | 5 |
| Vi at The Glen | N/A | 5 |
| Dobson Plaza | N/A | 5 |
| Gottlieb Memorial Hospital | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Northbrook Health and Rehab | N/A | 5 |
| Alden Estates of Evanston | N/A | 5 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 2 |
Related Analysis
Best Nursing Homes in CHICAGO, IL
Compare Southview Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Southview Manor directly at 3125285350. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.