About The Haven of Arcola
The Haven Of Arcola, located in ARCOLA, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Haven of Arcola
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 2.58 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the HAVEN HEALTHCARE network. This chain operates 7 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Haven of Arcola provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 1 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 116 | Nov 08, 2024 |
| Weighted Average | 125 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 22.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 74.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 88.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 60.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 10.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 22.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 90.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 43.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 17.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 40.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 7 complaints
- 2025: 11 complaints
- Total: 22 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 19, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Nov 19, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Nov 19, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 19, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 19, 2025 | Keep residents' personal and medical records private and confidential. |
| Aug 19, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 19, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 12, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 25, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 11, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 29, 2024 | Ensure that residents are free from significant medication errors. |
| Aug 23, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 23, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 08, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 22, 2024 | Provide care by qualified persons according to each resident's written plan of care. |
| Mar 22, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 21, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Dec 06, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Dec 04, 2023 | Respond appropriately to all alleged violations. |
| Dec 04, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 04, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
SARAH BUSH LINCOLN HEALTH CENTER
MATTOON, IL
Owner & Operator Information
Business Entity
HAVEN OF ARCOLA LLC
Ownership Structure
Management & Direction
- ECAPITAL HEALTHCARE CORP OPERATIONAL/MANAGERIAL CONTROL
- DAVID GLAT MANAGING CONTROL - GOVERNING BODY
- DAVID GLAT OPERATIONAL/MANAGERIAL CONTROL
- DAVID GLAT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DAVID GLAT ADP OF THE SNF
- HAVEN HEALTHCARE LLC ADP OF THE SNF
- LEVI ISRAEL ADP OF THE SNF
- HAROLD KATZ TRUSTEE OF THE SNF
- PAULA MASON OPERATIONAL/MANAGERIAL CONTROL
- PAULA MASON ADP OF THE SNF
- WILLIAM ROTHNER TRUSTEE OF THE SNF
- ASAD ZAMAN OPERATIONAL/MANAGERIAL CONTROL
- ASAD ZAMAN ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Newman Rehab and Health Care Ctr | N/A | 2 |
| Piatt County Nursing Home | N/A | 3 |
| Heartland Senior Living | N/A | 3 |
| The Haven of Arcola | N/A | 1 |
| Odd Fellow-Rebekah Home | N/A | 1 |
| Mattoon Rehab and Hcc | N/A | 1 |
| Hilltop Skilled Nsg and Rehab | N/A | 2 |
| Sullivan Healthcare and Senior Living | N/A | 1 |
| Eastview Healthcare and Senior Living | N/A | 1 |
| Charleston Rehab and Nursing | N/A | 1 |
Related Analysis
Best Nursing Homes in ARCOLA, IL
Compare The Haven of Arcola to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Haven of Arcola directly at 2172683022. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.