About Harmony Palos
Harmony Palos, located in PALOS HEIGHTS, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Harmony Palos
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.35 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LEGACY HEALTHCARE network. This chain operates 89 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Harmony Palos provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Nov 21, 2024 |
| Weighted Average | 103 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 11.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 96.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 71.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 4.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 64.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 30.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 4 complaints
- 2025: 4 complaints
- 2026: 4 complaints
- Total: 17 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 11, 2026 | Provide and implement an infection prevention and control program. |
| Jan 19, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 19, 2026 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Jun 19, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 16, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jun 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 07, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 04, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 16, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 16, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Mar 16, 2024 | Provide and implement an infection prevention and control program. |
| Sep 18, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 18, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 01, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 01, 2023 | Prepare residents for a safe transfer or discharge from the nursing home. |
| Sep 01, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
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Owner & Operator Information
Business Entity
PHW SKILLED NURSING FACILITY, LLC
Ownership Structure
- DOROS GENERATION TRUST UAD 1312 Direct: 26%
- GPN FAM TR UA 04282008 Direct: 60%
- OAKWAY OPERATIONS LLC Direct: 15%
Management & Direction
- KATHERINE GRABEN W-2 MANAGING EMPLOYEE
- LEGACY HEALTHCARE FINANCIAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- MENACHEM SHABAT CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Gottlieb Memorial Hospital | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 4 |
| Dobson Plaza | N/A | 5 |
| West Suburban Medical Ctr | N/A | 5 |
| Bella Terra Streamwood | N/A | 5 |
| Mercy Circle | N/A | 5 |
| Wynscape Health and Rehab | N/A | 5 |
| Hearthwood Snf Senior Living | N/A | 5 |
| Alden Courts of Shorewood | N/A | 4 |
| Plymouth Place | N/A | 5 |
Related Analysis
Best Nursing Homes in PALOS HEIGHTS, IL
Compare Harmony Palos to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Harmony Palos directly at 7083614555. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.