About Complete Care at Margate Park
Complete Care At Margate Park, located in CHICAGO, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Margate Park
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.15 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Margate Park provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 256 | Apr 03, 2025 |
| Weighted Average | 284 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 97.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 69.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 20.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 9.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 25.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 14.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 26.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 29 complaints
- 2025: 26 complaints
- Total: 59 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 18, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Dec 18, 2025 | Keep residents' personal and medical records private and confidential. |
| Dec 18, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 18, 2025 | Dispose of garbage and refuse properly. |
| Oct 15, 2025 | Respond appropriately to all alleged violations. |
| Oct 15, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 15, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 08, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 08, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 08, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 08, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 08, 2025 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| Aug 06, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 01, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 01, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 11, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 11, 2025 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Apr 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 07, 2025 | Ensure that residents are free from significant medication errors. |
| Feb 26, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jan 22, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jan 22, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 03, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 03, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 13, 2024 | Ensure each resident receives an accurate assessment. |
| Dec 13, 2024 | Respond appropriately to all alleged violations. |
| Dec 13, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 13, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 13, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Nov 01, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Nov 01, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 01, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 01, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 09, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 09, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 09, 2024 | Respond appropriately to all alleged violations. |
| Sep 09, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 09, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 26, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 26, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Jul 24, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Jul 18, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jul 18, 2024 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Jul 18, 2024 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Jul 18, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 08, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 08, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 05, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 05, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 05, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 19, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 14, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 03, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 19, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 21, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
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Owner & Operator Information
Business Entity
UPTOWN CARE AND REHABILITATION CENTER LLC
Ownership Structure
- NJ CHICAGO OPCO HOLDCO LLC Direct: 100%
- NISANEL SILVERBERG Indirect
Management & Direction
- YOSEF HELMAN W-2 MANAGING EMPLOYEE
- NISANEL SILVERBERG CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Citadel Care Center-Wilmette | N/A | 5 |
| Greek American Rehab Care Ctr | N/A | 5 |
| Vi at The Glen | N/A | 5 |
| Gottlieb Memorial Hospital | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Northbrook Health and Rehab | N/A | 5 |
| Alden Estates of Evanston | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 4 |
| Dobson Plaza | N/A | 5 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
Related Analysis
Best Nursing Homes in CHICAGO, IL
Compare Complete Care at Margate Park to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Margate Park directly at 7737692700. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.