Au Well Care Home, Inc

MARYVILLE, IL • CMS Certification: 145858

  • Date Updated: September 01, 2025
  • Overall Rating: 1 Stars
  • Address: 152 WILMA DRIVE, MARYVILLE IL 62062
  • Phone: 6183447750
Affiliations Staffing Ratings

About Au Well Care Home, Inc

Au Well Care Home, Inc, located in MARYVILLE, IL, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Au Well Care Home, Inc

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours N/A
  • Safety Record Issues

Chain Affiliations & Network

According to CMS records, this facility is independently owned and operated.

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Registered Nurses (RN)

-- hrs/day
State: 0.72 US: 0.68

Licensed Practical Nurses

-- hrs/day
State: 1.36 US: 1.54

Certified Assistants

-- hrs/day
State: 2.12 US: 2.33

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 1
Staffing 1

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 2094 Feb 09, 2024
Weighted Average 1,723 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Sep 01, 2025. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) N/A
Number of hospitalizations per 1000 long-stay resident days (QM551) 0.9%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 2.6%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 25.5%
Percentage of long-stay residents who lose too much weight (QM404) 0.0%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 4.4%
Percentage of long-stay residents with a urinary tract infection (QM407) 3.4%
Percentage of long-stay residents who have depressive symptoms (QM408) 36.2%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 0.0%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 76.4%
Percentage of long-stay residents who received an antipsychotic medicati... (QM419) 34.3%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 38.9%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) N/A
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 34.4%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 29.7%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 73.1%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 30.8%
Percentage of long-stay residents with pressure ulcers (QM479) 8.8%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 3.1%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2022: 7 complaints
  • 2023: 13 complaints
  • 2024: 9 complaints
  • 2026: 69 complaints
  • Total: 98 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Oct 22, 2024 Reasonably accommodate the needs and preferences of each resident.
Oct 22, 2024 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Oct 22, 2024 Keep all essential equipment working safely.
Oct 22, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 20, 2024 Provide enough food/fluids to maintain a resident's health.
Feb 20, 2024 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Feb 20, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 29, 2024 Respond appropriately to all alleged violations.
Jan 29, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 15, 2023 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 24, 2023 Inspect, test, and maintain automatic sprinkler systems.
Oct 24, 2023 Have properly installed electrical wiring and gas equipment.
Oct 24, 2023 Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Oct 24, 2023 Install smoke barrier doors that can resist smoke for at least 20 minutes.
Oct 04, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Oct 04, 2023 Provide safe, appropriate pain management for a resident who requires such services.
Oct 04, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 16, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 16, 2023 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Jan 31, 2023 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 31, 2023 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 24, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 01, 2026 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 01, 2026 Provide timely, quality laboratory services/tests to meet the needs of residents.
Jul 01, 2026 Provide routine and 24-hour emergency dental care for each resident.
Jul 01, 2026 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Jul 01, 2026 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 01, 2026 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Jul 01, 2026 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jul 01, 2026 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Jul 01, 2026 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 01, 2026 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 01, 2026 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 01, 2026 Have policies and procedures ensuring the administrator's responsibilities for facility closure are completed successfully.
Jul 01, 2026 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 01, 2026 Reasonably accommodate the needs and preferences of each resident.
Jul 01, 2026 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 01, 2026 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 01, 2026 Respond appropriately to all alleged violations.
Jul 01, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 01, 2026 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 01, 2026 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 01, 2026 Provide enough food/fluids to maintain a resident's health.
Jul 01, 2026 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jul 01, 2026 Provide safe, appropriate pain management for a resident who requires such services.
Jul 01, 2026 Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Jul 01, 2026 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Jul 01, 2026 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jul 01, 2026 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Jul 01, 2026 Ensure that residents are free from significant medication errors.
Jul 01, 2026 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 01, 2026 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 01, 2026 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Jul 01, 2026 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Jul 01, 2026 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jul 01, 2026 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 01, 2026 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 01, 2026 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jul 01, 2026 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jul 01, 2026 Have a plan that describes the process for conducting QAPI and QAA activities.
Jul 01, 2026 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Jul 01, 2026 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Jul 01, 2026 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 01, 2026 Employ staff that are licensed, certified, or registered in accordance with state laws.
Jul 01, 2026 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 01, 2026 Respond appropriately to all alleged violations.
Jul 01, 2026 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 01, 2026 Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Jul 01, 2026 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 01, 2026 Provide and implement an infection prevention and control program.
Jul 01, 2026 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Jul 01, 2026 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Jul 01, 2026 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 01, 2026 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 01, 2026 Respond appropriately to all alleged violations.
Jul 01, 2026 Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 01, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 01, 2026 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jul 01, 2026 Ensure that residents are free from significant medication errors.
Jul 01, 2026 Provide and implement an infection prevention and control program.
Jul 01, 2026 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jul 01, 2026 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 01, 2026 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 01, 2026 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jul 01, 2026 Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Jul 01, 2026 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 01, 2026 Respond appropriately to all alleged violations.
Jul 01, 2026 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 01, 2026 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Jul 01, 2026 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Jul 01, 2026 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

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MERCY HOSPITAL SOUTH

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2
ANDERSON HOSPITAL

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3
3
3
4
4
4
4
BARNES JEWISH HOSPITAL

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4
4
MEMORIAL HOSPITAL

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5
5
N/A
N/A
N/A
N/A
N/A
N/A

Owner & Operator Information

Business Entity

AU WELL CARE HOME INC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Local Comparison

Facility Distance Rating
Memorial Care Center N/A 5
Christian Extended Care and Rehabilitation N/A 5
Delmar Gardens South N/A 5
Clinton Manor Living Center N/A 5
Alhambra Rehab and Healthcare N/A 4
Bethesda Southgate N/A 5
Meridian Village Care Center N/A 5
Manor Court of Maryville N/A 4
Lutheran Convalescent Home N/A 5
Eden Village Care Center N/A 5

Related Analysis

Best Nursing Homes in MARYVILLE, IL

Compare Au Well Care Home, Inc to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Au Well Care Home, Inc has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement.

Au Well Care Home, Inc is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 104 certified beds.

Au Well Care Home, Inc accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Au Well Care Home, Inc directly at 6183447750. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Au Well Care Home, Inc, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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