City View Multicare Center

CICERO, IL • CMS Certification: 145850

  • Date Updated: May 01, 2026
  • Overall Rating: N/A
  • Address: 5825 WEST CERMAK ROAD, CICERO IL 60804
  • Phone: 7086569120

About City View Multicare Center

City View Multicare Center, located in CICERO, IL, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose City View Multicare Center

Key Performance Indicators

  • CMS Overall Rating Stars
  • Nursing Hours 1.83 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the INFINITY HEALTHCARE CONSULTING network. This chain operates 70 facilities.

Chain Performance Overview

Inspection
2.2
Staffing
1.4
Quality
3.7

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

City View Multicare Center provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.54 hrs/day
State: 0.72 US: 0.68
Case Mix Adj: 0.79
Quality Adj: 0.46

Licensed Practical Nurses

0.96 hrs/day
State: 1.36 US: 1.54
Case Mix Adj: 1.00
Quality Adj: 0.36

Certified Assistants

0.86 hrs/day
State: 2.12 US: 2.33
Case Mix Adj: 2.71
Quality Adj: 0.74

CMS Quality Ratings

Category Rating Stars
Overall Rating Not Rated
Health Inspection Not Rated
Quality Measures Not Rated
Staffing Not Rated

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 140 Jun 06, 2025
Weighted Average 249 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 27.8%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 14.4%
Number of hospitalizations per 1000 long-stay resident days (QM551) 1.5%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 1.3%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 3.1%
Percentage of long-stay residents who lose too much weight (QM404) 10.9%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.3%
Percentage of long-stay residents with a urinary tract infection (QM407) 0.2%
Percentage of long-stay residents who have depressive symptoms (QM408) 83.0%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 0.7%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 56.0%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 28.3%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) N/A
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 4.7%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 15.3%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 90.5%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 27.6%
Percentage of long-stay residents with pressure ulcers (QM479) 2.0%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 11.0%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 88.7%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 38 complaints
  • 2024: 7 complaints
  • 2025: 6 complaints
  • 2026: 6 complaints
  • Total: 57 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Mar 16, 2026 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 10, 2026 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Feb 10, 2026 Put firmly secured handrails on each side of hallways.
Feb 10, 2026 Ensure medication error rates are not 5 percent or greater.
Feb 10, 2026 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 10, 2026 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 14, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 14, 2025 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 20, 2025 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 14, 2025 Respond appropriately to all alleged violations.
May 14, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 21, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Dec 04, 2024 Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Dec 04, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 04, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 30, 2024 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jul 30, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Apr 19, 2024 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Feb 20, 2024 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nov 17, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 17, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 17, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 17, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 17, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 17, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 17, 2023 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 17, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 17, 2023 Respond appropriately to all alleged violations.
Nov 17, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 17, 2023 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nov 17, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Nov 17, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 03, 2023 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nov 03, 2023 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 12, 2023 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Oct 12, 2023 Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave.
Oct 12, 2023 Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Oct 12, 2023 Prepare residents for a safe transfer or discharge from the nursing home.
Oct 12, 2023 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Aug 30, 2023 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 30, 2023 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Aug 25, 2023 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Aug 25, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 25, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 25, 2023 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Aug 25, 2023 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 25, 2023 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Aug 25, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 19, 2023 Provide enough food/fluids to maintain a resident's health.
Aug 19, 2023 Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 19, 2023 Provide enough food/fluids to maintain a resident's health.
Aug 19, 2023 Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 30, 2023 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 30, 2023 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Jun 30, 2023 Provide medically-related social services to help each resident achieve the highest possible quality of life.
Jun 30, 2023 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Jun 30, 2023 Provide and implement an infection prevention and control program.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

CITY VIEW MULTICARE CENTER LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in CICERO, IL

Compare City View Multicare Center to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

City View Multicare Center has not yet been rated by CMS, which may indicate it's a newer facility or undergoing evaluation. The nursing staff spends 1.83 hours per resident daily, compared to the national average of 3.87 hours.

City View Multicare Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 485 certified beds.

City View Multicare Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact City View Multicare Center directly at 7086569120. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting City View Multicare Center, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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