About Metropolis Rehab and Hcc
Metropolis Rehab And Hcc, located in METROPOLIS, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Metropolis Rehab and Hcc
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.41 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the TUTERA SENIOR LIVING & HEALTH CARE network. This chain operates 26 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Metropolis Rehab and Hcc provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 316 | May 23, 2025 |
| Weighted Average | 269 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 24.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 80.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 47.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 23.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 85.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 47.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 12.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 4 complaints
- 2025: 26 complaints
- 2026: 3 complaints
- Total: 36 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 26, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Mar 26, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Mar 26, 2026 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| Dec 09, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Dec 09, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Dec 09, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Dec 09, 2025 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Dec 09, 2025 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Dec 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 09, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 09, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Dec 09, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Dec 09, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 09, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 09, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 09, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 09, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Dec 09, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Dec 09, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Dec 09, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| Dec 09, 2025 | Ensure that residents are free from significant medication errors. |
| Dec 09, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 09, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Dec 09, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Dec 09, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Dec 09, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 09, 2025 | Respond appropriately to all alleged violations. |
| Sep 17, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 29, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 06, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 03, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 13, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Mar 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 10, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 18, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 19, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
HARDIN COUNTY GENERAL HOSPITAL & CLINIC
ROSICLARE, IL
MASSAC MEMORIAL HOSPITAL
METROPOLIS, IL
MARSHALL COUNTY HOSPITAL
BENTON, KY
MERCY HEALTH - LOURDES HOSPITAL
PADUCAH, KY
BAPTIST HEALTH PADUCAH
PADUCAH, KY
Owner & Operator Information
Business Entity
METROPOLIS HEALTH CARE CENTER,LLC
Ownership Structure
Management & Direction
- RANDALL BLOOM ADP OF THE SNF
- RANDALL BLOOM CORPORATE OFFICER
- RANDALL BLOOM OPERATIONAL/MANAGERIAL CONTROL
- LANESHA BOARD ADP OF THE SNF
- LANESHA BOARD OPERATIONAL/MANAGERIAL CONTROL
- KILEY BROOKS ADP OF THE SNF
- KILEY BROOKS CORPORATE OFFICER
- KILEY BROOKS OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL FLANAGAN TRUSTEE OF THE SNF
- LEA SMITH OPERATIONAL/MANAGERIAL CONTROL
- LEA SMITH ADP OF THE SNF
- TI-METROPOLIS LLC ADP OF THE SNF
- JOSEPH TUTERA CORPORATE OFFICER
- JOSEPH TUTERA OPERATIONAL/MANAGERIAL CONTROL
- JOSEPH TUTERA ADP OF THE SNF
- WALNUT CREEK MANAGEMENT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
- WALNUT CREEK MANAGEMENT COMPANY LLC ADP OF THE SNF
Associated Doctors
Local Comparison
Related Analysis
Best Nursing Homes in METROPOLIS, IL
Compare Metropolis Rehab and Hcc to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Metropolis Rehab and Hcc directly at 6185242634. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.