About Pleasant View Luther Home
Pleasant View Luther Home, located in OTTAWA, IL, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Pleasant View Luther Home
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.78 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Pleasant View Luther Home provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 88 | Feb 28, 2025 |
| Weighted Average | 107 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 13 complaints
- Total: 16 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 05, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Dec 05, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 10, 2025 | Provide and implement an infection prevention and control program. |
| May 23, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 23, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 23, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| May 23, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 02, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Mar 24, 2025 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| Mar 24, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| Jan 16, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 16, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 16, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jul 08, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 09, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 01, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
OSF SAINT ELIZABETH MDL CTR
PERU, IL
OSF SAINT PAUL MEDICAL CENTER
MENDOTA, IL
MORRIS HOSPITAL & HEALTHCARE CENTERS
MORRIS, IL
VALLEY WEST COMMUNITY HOSPITAL
SANDWICH, IL
Owner & Operator Information
Business Entity
PLEASANT VIEW LUTHER HOME INC
Ownership Structure
- LUTHERAN LIFE MINISTRIES Direct: 100%
Management & Direction
- MEREDITH BENTLEY W-2 MANAGING EMPLOYEE
- MEREDITH BENTLEY CORPORATE DIRECTOR
- MEREDITH BENTLEY CORPORATE OFFICER
- TERRI BLACK W-2 MANAGING EMPLOYEE
- TERRI BLACK CORPORATE OFFICER
- TERRI BLACK OPERATIONAL/MANAGERIAL CONTROL
- AMY LACROIX W-2 MANAGING EMPLOYEE
- AMY LACROIX CORPORATE DIRECTOR
- AMY LACROIX CORPORATE OFFICER
- MICHAEL RENETZKY CORPORATE DIRECTOR
- MICHAEL RENETZKY CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Allure of Mendota | N/A | 4 |
| Pavilion of Ottawa | N/A | 4 |
| Allure of Peru | N/A | 3 |
| Manor Court of Peru | N/A | 4 |
| Arc at Dwight | N/A | 2 |
| Arc at Streator | N/A | 3 |
| Goldwater Care Spring Valley | N/A | 3 |
| Goldwater Care Toluca | N/A | 1 |
| La Salle County Nursing Home | N/A | 5 |
| Pleasant View Luther Home | N/A | 4 |
Related Analysis
Best Nursing Homes in OTTAWA, IL
Compare Pleasant View Luther Home to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Pleasant View Luther Home directly at 8154341130. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.