About Tower Hill Healthcare Center
Tower Hill Healthcare Center, located in SOUTH ELGIN, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Tower Hill Healthcare Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 2.79 hrs
- Safety Record Issues
Chain Affiliations & Network
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Tower Hill Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 88 | Feb 06, 2025 |
| Weighted Average | 163 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 23.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 4.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 24.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 81.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.2% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 77.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 27.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 28.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 78.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 14.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 31.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 13 complaints
- 2025: 5 complaints
- 2026: 7 complaints
- Total: 25 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 12, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| May 08, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 25, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Apr 07, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Apr 07, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 12, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 12, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 18, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 06, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 01, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 21, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 27, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 18, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 18, 2024 | Provide and implement an infection prevention and control program. |
| Nov 02, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 18, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 22, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 22, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| May 17, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 11, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Apr 09, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 09, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 09, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 12, 2024 | Provide appropriate foot care. |
Nearby Hospitals
LOYOLA UNIVERSITY MEDICAL CENTER
MAYWOOD, IL
ELMHURST MEMORIAL HOSPITAL
ELMHURST, IL
PRESENCE MERCY MEDICAL CENTER
AURORA, IL
UCHICAGO MEDICINE ADVENTHEALTH BOLINGBROOK
BOLINGBROOK, IL
UCHICAGO MEDICINE ADVENTHEALTH GLENOAKS
GLENDALE HEIGHTS, IL
ALEXIAN BROTHERS MEDICAL CENTER 1
ELK GROVE VILLAGE, IL
EDWARD HOSPITAL
NAPERVILLE, IL
LOYOLA GOTTLIEB MEMORIAL HOSPITAL
MELROSE PARK, IL
NORTHWEST COMMUNITY HOSPITAL 1
ARLINGTON HEIGHTS, IL
VALLEY WEST COMMUNITY HOSPITAL
SANDWICH, IL
NORTH CHICAGO VA MEDICAL CENTER
NORTH CHICAGO, IL
ADVOCATE GOOD SAMARITAN HOSPITAL
DOWNERS GROVE, IL
COPLEY MEMORIAL HOSPITAL
AURORA, IL
SAINT JOSEPH HOSPITAL-ELGIN
ELGIN, IL
ADVOCATE CONDELL MEDICAL CENTER
LIBERTYVILLE, IL
ADVOCATE LUTHERAN GENERAL HOSPITAL
PARK RIDGE, IL
ADVOCATE SHERMAN HOSPITAL
ELGIN, IL
UCHICAGO MEDICINE ADVENTHEALTH LA GRANGE
LA GRANGE, IL
NORTHWESTERN MEDICINE KISHWAUKEE HOSPITAL
DEKALB, IL
NORTHWESTERN MEDICINE MCHENRY
MCHENRY, IL
Owner & Operator Information
Business Entity
TOWER HILL REHABILITATION, LLC
Ownership Structure
- JEREMY AMSTER Direct: 49%
- ARI MILSTEIN Direct: 16%
- STUART MILSTEIN Direct: 16%
- ELANA MINKOVE Direct: 16%
Management & Direction
- JEREMY AMSTER OPERATIONAL/MANAGERIAL CONTROL
- VICTORIA HILL OPERATIONAL/MANAGERIAL CONTROL
- SW MANAGEMENT OPERATIONAL/MANAGERIAL CONTROL
- SHELDON WOLFE OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Greek American Rehab Care Ctr | N/A | 5 |
| Gottlieb Memorial Hospital | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Florence Nursing Home | N/A | 5 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 2 |
| Little Sisters of The Poor of Palatine | N/A | 5 |
| Highland Oaks | N/A | 5 |
| Bella Terra Streamwood | N/A | 5 |
| Prairieview at The Garlands | N/A | 5 |
Related Analysis
Best Nursing Homes in SOUTH ELGIN, IL
Compare Tower Hill Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Tower Hill Healthcare Center directly at 8476973310. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.