About Avantara Evergreen Park
Avantara Evergreen Park, located in EVERGREEN PARK, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Avantara Evergreen Park
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.52 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LEGACY HEALTHCARE network. This chain operates 89 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Avantara Evergreen Park provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 148 | May 23, 2025 |
| Weighted Average | 178 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 14.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 12.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 97.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 83.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 34.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 37.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 8.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 73.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 26.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 32.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 17 complaints
- 2025: 6 complaints
- 2026: 3 complaints
- Total: 36 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 31, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 02, 2026 | Provide routine and 24-hour emergency dental care for each resident. |
| Jan 12, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Sep 22, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 09, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 09, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jun 10, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 10, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 07, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 21, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Nov 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 04, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Oct 18, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 18, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 18, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 18, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Aug 08, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 28, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 28, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Apr 02, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 02, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Feb 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 19, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 09, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 23, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Sep 23, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 23, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 23, 2023 | Respond appropriately to all alleged violations. |
| Sep 23, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 23, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 22, 2023 | Ensure each resident receives an accurate assessment. |
| Jul 27, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Nearby Hospitals
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OSF LITTLE COMPANY OF MARY MEDICAL CENTER
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Owner & Operator Information
Business Entity
EVERGREEN LIVING & REHAB CENTER, LLC
Ownership Structure
- SUSAN FRIEDMAN Direct: 5%
- RAJCHENBACH 2015 FAMILY TRUST Direct: 7%
- CHAIM RAJCHENBACH Direct: 26%
- MENACHEM SHABAT Direct: 26%
- RONALD SHABAT Direct: 10%
Management & Direction
- SUSAN AHLGREN W-2 MANAGING EMPLOYEE
- CHAIM RAJCHENBACH OPERATIONAL/MANAGERIAL CONTROL
- MENACHEM SHABAT OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Gottlieb Memorial Hospital | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Alden Estates of Evanston | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 4 |
| Dobson Plaza | N/A | 5 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
| Westminster Place | N/A | 5 |
| West Suburban Medical Ctr | N/A | 5 |
| Bella Terra Streamwood | N/A | 5 |
| The Grove of Skokie | N/A | 4 |
Related Analysis
Best Nursing Homes in EVERGREEN PARK, IL
Compare Avantara Evergreen Park to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Avantara Evergreen Park directly at 7089077000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.