About The Carlton at The Lake
The Carlton At The Lake, located in CHICAGO, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Carlton at The Lake
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.15 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LEGACY HEALTHCARE network. This chain operates 89 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Carlton at The Lake provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 152 | Apr 11, 2025 |
| Weighted Average | 201 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 99.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 3.6% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 91.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 32.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 70.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 2.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 22.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 15 complaints
- 2024: 9 complaints
- 2025: 9 complaints
- 2026: 5 complaints
- Total: 38 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 06, 2026 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Mar 06, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 06, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 06, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 06, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 22, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 22, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Nov 08, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 09, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 26, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Aug 26, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| May 03, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 08, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 08, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 06, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Aug 06, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 16, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Apr 16, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 16, 2024 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| Feb 03, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 03, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 20, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Nov 03, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 03, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 03, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 03, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 03, 2023 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Oct 17, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 17, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Oct 17, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 14, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Jul 14, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 09, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 09, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 09, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 09, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
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Owner & Operator Information
Business Entity
CARLTON SKILLED NURSING FACILITY LLC
Ownership Structure
- DOROS GENERATION TRUST UAD 1312 Direct: 50%
- GPN FAM TR UA 04282008 Direct: 50%
Management & Direction
- MENACHEM SHABAT CORPORATE OFFICER
- JOANNE VENTRELLA W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Greek American Rehab Care Ctr | N/A | 5 |
| Citadel Care Center-Wilmette | N/A | 5 |
| Vi at The Glen | N/A | 5 |
| Gottlieb Memorial Hospital | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Northbrook Health and Rehab | N/A | 5 |
| Alden Estates of Evanston | N/A | 5 |
| Dobson Plaza | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 4 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
Related Analysis
Best Nursing Homes in CHICAGO, IL
Compare The Carlton at The Lake to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Carlton at The Lake directly at 7739291700. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.