About Centralia Manor
Centralia Manor, located in CENTRALIA, IL, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Centralia Manor
- More Nursing Time: Staff spends 4.78 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.78 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the UNLIMITED DEVELOPMENT, INC. network. This chain operates 10 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Centralia Manor provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 248 | Jul 01, 2025 |
| Weighted Average | 213 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 16.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 17.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 8.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 78.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 27.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 23.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 80.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 30.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- 2025: 9 complaints
- 2026: 3 complaints
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 21, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 11, 2026 | Respond appropriately to all alleged violations. |
| Nov 04, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Nov 04, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Sep 19, 2025 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Sep 19, 2025 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. |
| Sep 19, 2025 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| Sep 19, 2025 | Provide training in compliance and ethics. |
| Sep 19, 2025 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| Sep 18, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Aug 26, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Nov 07, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
SSM HEALTH ST MARY'S HOSPITAL -CENTRALIA
CENTRALIA, IL
FAIRFIELD MEMORIAL HOSPITAL 1
FAIRFIELD, IL
GOOD SAMARITAN REGIONAL HLTH CENTER
MOUNT VERNON, IL
ST JOSEPHS HOSPITAL
BREESE, IL
SALEM TOWNSHIP HOSPITAL
SALEM, IL
DEACONESS ILLINOIS CROSSROADS
MOUNT VERNON, IL
WASHINGTON COUNTY HOSPITAL
NASHVILLE, IL
Owner & Operator Information
Business Entity
UNLIMITED DEVELOPMENT, INC
Ownership Structure
- UDI #8 LLC Direct: NO PERCENTAGE PROVIDED
- UNLIMITED DEVELOPMENT INC Direct: NO PERCENTAGE PROVIDED
Management & Direction
- AUDREY FINKE CORPORATE DIRECTOR
- AUDREY FINKE CORPORATE OFFICER
- JERRY GILMORE CORPORATE DIRECTOR
- DAVID HANEY CORPORATE DIRECTOR
- ROBERT WAGNER CORPORATE DIRECTOR
- ROBERT WAGNER CORPORATE OFFICER
- RONALD WILSON CORPORATE OFFICER
- JENNIFER WINKA-SURSA W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Greenville Nursing and Rehab | N/A | 2 |
| Twin Willows Nursing Center | N/A | 3 |
| Carlyle Healthcare and Sr Living | N/A | 2 |
| Nature Trail Health and Rehab | N/A | 4 |
| Mount Vernon Countryside Manor | N/A | 2 |
| Evercare of Breese | N/A | 1 |
| Fireside House of Centralia | N/A | 3 |
| Axiom Gardens of Mount Vernon | N/A | 1 |
| Centralia Manor | N/A | 2 |
| Doctors Nursing and Rehab Center | N/A | 1 |
Related Analysis
Best Nursing Homes in CENTRALIA, IL
Compare Centralia Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Centralia Manor directly at 6185331200. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.