About Nexus at Palos
Nexus At Palos, located in PALOS HILLS, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Nexus at Palos
- More Nursing Time: Staff spends 4.71 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.71 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the BRIA HEALTH SERVICES network. This chain operates 15 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Nexus at Palos provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 286 | May 16, 2025 |
| Weighted Average | 326 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 17.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 93.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 32.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 9.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 48.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 13.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 14.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 25.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 15 complaints
- 2024: 26 complaints
- 2025: 16 complaints
- 2026: 12 complaints
- Total: 69 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 04, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 04, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 10, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 10, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 10, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 10, 2026 | Provide and implement an infection prevention and control program. |
| Feb 28, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Feb 28, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Feb 28, 2026 | Provide safe and appropriate respiratory care for a resident when needed. |
| Feb 28, 2026 | Post nurse staffing information every day. |
| Feb 24, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 05, 2026 | Provide safe and appropriate respiratory care for a resident when needed. |
| Sep 06, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 06, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 03, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Aug 09, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Aug 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 17, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| May 17, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 17, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 17, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| May 17, 2025 | Provide and implement an infection prevention and control program. |
| May 17, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 25, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 25, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 18, 2025 | Provide and implement an infection prevention and control program. |
| Jan 18, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Dec 07, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 07, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Dec 07, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 07, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 07, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 13, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 13, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 13, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 12, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 12, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Sep 21, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 30, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 30, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 30, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 30, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 30, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 30, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jul 30, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 30, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 30, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jul 30, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 30, 2024 | Provide and implement an infection prevention and control program. |
| Jun 15, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 17, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 17, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Feb 17, 2024 | Provide and implement an infection prevention and control program. |
| Sep 27, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 19, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 19, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 19, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 19, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 19, 2023 | Respond appropriately to all alleged violations. |
| Sep 19, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 28, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 28, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jun 28, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jun 28, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 28, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 28, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jun 28, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
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Owner & Operator Information
Management & Direction
- NAVDEEP DHALIWAL OPERATIONAL/MANAGERIAL CONTROL
- NAVDEEP DHALIWAL ADP OF THE SNF
- MAIVETTE GLEASON OPERATIONAL/MANAGERIAL CONTROL
- MAIVETTE GLEASON ADP OF THE SNF
- AVRUM WEINFELD OPERATIONAL/MANAGERIAL CONTROL
- DANIEL WEISS OPERATIONAL/MANAGERIAL CONTROL
- DANIEL WEISS ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Dobson Plaza | N/A | 5 |
| Gottlieb Memorial Hospital | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Alden Estates of Evanston | N/A | 5 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 2 |
| Westminster Place | N/A | 5 |
| Alden Estates of Skokie | N/A | 5 |
| Bella Terra Streamwood | N/A | 5 |
| The Grove of Skokie | N/A | 4 |
Related Analysis
Best Nursing Homes in PALOS HILLS, IL
Compare Nexus at Palos to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Nexus at Palos directly at 7085983460. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.