About Avantara Palos Heights
Avantara Palos Heights, located in PALOS HEIGHTS, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Avantara Palos Heights
- More Nursing Time: Staff spends 3.95 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.95 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LEGACY HEALTHCARE network. This chain operates 89 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Avantara Palos Heights provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 144 | Sep 18, 2025 |
| Weighted Average | 137 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 33.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 30.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 70.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 66.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 35.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 76.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 28.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 18.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 10 complaints
- 2025: 2 complaints
- 2026: 3 complaints
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 23, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 23, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 19, 2026 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Jul 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 18, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Nov 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 28, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 23, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 23, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 23, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 05, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 05, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 08, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 08, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 02, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
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Owner & Operator Information
Business Entity
PHE SKILLED NURSING FACILITY LLC
Ownership Structure
- GPN FAM TR UA 04282008 Direct: 60%
Management & Direction
- LEGACY HEALTHCARE FINANCIAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- VALERIE PERKOVIC W-2 MANAGING EMPLOYEE
- MENACHEM SHABAT CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Gottlieb Memorial Hospital | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 4 |
| Dobson Plaza | N/A | 5 |
| West Suburban Medical Ctr | N/A | 5 |
| Bella Terra Streamwood | N/A | 5 |
| Wynscape Health and Rehab | N/A | 5 |
| Mercy Circle | N/A | 5 |
| Hearthwood Snf Senior Living | N/A | 5 |
| Alden Courts of Shorewood | N/A | 4 |
| Plymouth Place | N/A | 5 |
Related Analysis
Best Nursing Homes in PALOS HEIGHTS, IL
Compare Avantara Palos Heights to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Avantara Palos Heights directly at 7083616990. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.