About Palm Garden of Mattoon
Palm Garden Of Mattoon, located in MATTOON, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Palm Garden of Mattoon
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 2.52 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the POINTE MANAGEMENT network. This chain operates 12 facilities.
Chain Performance Overview
Inspection
2.1
Staffing
1.3
Quality
1.3
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Palm Garden of Mattoon provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
0.13
hrs/day
State: 0.72
US: 0.68
Case Mix Adj:
0.67
Quality Adj:
0.13
Licensed Practical Nurses
0.96
hrs/day
State: 1.36
US: 1.54
Case Mix Adj:
0.85
Quality Adj:
0.84
Certified Assistants
1.56
hrs/day
State: 2.12
US: 2.33
Case Mix Adj:
2.30
Quality Adj:
1.57
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 1 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 256 | Jan 29, 2026 |
| Weighted Average | 305 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 27.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 16.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 20.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 7.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 86.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 5.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 22.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 28.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 66.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 52.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 6 complaints
- 2024: 17 complaints
- 2025: 35 complaints
- 2026: 11 complaints
- Total: 69 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 11, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 11, 2026 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Feb 11, 2026 | Provide safe and appropriate respiratory care for a resident when needed. |
| Feb 11, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 11, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Feb 11, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 11, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Feb 11, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Feb 11, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 11, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 11, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Dec 15, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Dec 11, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Dec 10, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Nov 16, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Oct 20, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 20, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Sep 30, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 23, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Sep 23, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 15, 2025 | Ensure that residents are free from significant medication errors. |
| Aug 15, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 12, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| May 19, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 13, 2025 | Respond appropriately to all alleged violations. |
| May 13, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 02, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| May 02, 2025 | Ensure medication error rates are not 5 percent or greater. |
| May 02, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Apr 28, 2025 | Implement a program that monitors antibiotic use. |
| Apr 28, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Apr 28, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 28, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 28, 2025 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Apr 28, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Mar 07, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Mar 07, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Jan 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 29, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 28, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Jan 15, 2025 | Employ staff that are licensed, certified, or registered in accordance with state laws. |
| Jan 14, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 14, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jan 14, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 14, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 13, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 18, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 18, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Sep 25, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jul 12, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 08, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 14, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Jun 11, 2024 | Respond appropriately to all alleged violations. |
| Jun 11, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 02, 2024 | Provide or get specialized rehabilitative services as required for a resident. |
| Mar 07, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 07, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 07, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Feb 20, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Feb 20, 2024 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Feb 20, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 26, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jan 26, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Nov 25, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Sep 27, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 27, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 20, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 12, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 12, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
ST ANTHONYS MEMORIAL HOSPITAL
EFFINGHAM, IL
3
SARAH BUSH LINCOLN HEALTH CENTER
MATTOON, IL
3
HSHS GOOD SHEPHERD HOSPITAL INC
SHELBYVILLE, IL
N/A
Owner & Operator Information
Management & Direction
- JULIE HASKINS ADP OF THE SNF
- JULIE HASKINS OPERATIONAL/MANAGERIAL CONTROL
- YERUCHOM LEVOVITZ ADP OF THE SNF
- YERUCHOM LEVOVITZ OPERATIONAL/MANAGERIAL CONTROL
- LINICARE HOLDCO LLC ADP OF THE SNF
- LINICARE HOLDCO LLC OPERATIONAL/MANAGERIAL CONTROL
- AVROHOM RIBIAT MANAGING CONTROL - GOVERNING BODY
- SHIMON WEBSTER OPERATIONAL/MANAGERIAL CONTROL
- SHIMON WEBSTER ADP OF THE SNF
- AHARON WEISS MANAGING CONTROL - GOVERNING BODY
- AHARON WEISS OPERATIONAL/MANAGERIAL CONTROL
- AHARON WEISS ADP OF THE SNF
- ASAD ZAMAN OPERATIONAL/MANAGERIAL CONTROL
- ASAD ZAMAN ADP OF THE SNF
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Evergreen Nursing and Rehab Center | N/A | 4 |
| Lakeland Rehab and Healthcare Center | N/A | 4 |
| Shelbyville Healthcare and Senior Living | N/A | 1 |
| Newman Rehab and Health Care Ctr | N/A | 2 |
| Heartland Senior Living | N/A | 3 |
| The Haven of Arcola | N/A | 1 |
| Heartland Nursing and Rehab | N/A | 2 |
| Odd Fellow-Rebekah Home | N/A | 1 |
| Shelbyville Manor | N/A | 2 |
| Casey Rehab and Nursing | N/A | 2 |
Related Analysis
Best Nursing Homes in MATTOON, IL
Compare Palm Garden of Mattoon to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
Palm Garden of Mattoon has a 1-star CMS overall rating out of 5, which indicates
care quality that may need improvement.
The nursing staff spends 2.52 hours per resident daily, compared to the national average of 3.87 hours.
Palm Garden of Mattoon is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
Palm Garden of Mattoon accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Palm Garden of Mattoon directly at 2172347403. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting Palm Garden of Mattoon, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.