About Rivaya Care of Des Plaines
Rivaya Care Of Des Plaines, located in DES PLAINES, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Rivaya Care of Des Plaines
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.27 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Rivaya Care of Des Plaines provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Dec 18, 2025 |
| Weighted Average | 168 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 90.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.2% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 29.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 89.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 33.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 14.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 15 complaints
- 2024: 12 complaints
- 2025: 6 complaints
- 2026: 2 complaints
- Total: 35 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 06, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 06, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Dec 04, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Oct 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 23, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Jun 12, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 17, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 05, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Dec 24, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Nov 21, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 21, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 30, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 16, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 04, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| May 04, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 29, 2024 | Respond appropriately to all alleged violations. |
| Feb 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 03, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 03, 2024 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| Nov 13, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 13, 2023 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Nov 13, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 13, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Nov 13, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 13, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Nov 13, 2023 | Provide care by qualified persons according to each resident's written plan of care. |
| Nov 13, 2023 | Respond appropriately to all alleged violations. |
| Nov 13, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 13, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 13, 2023 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| Nov 13, 2023 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 22, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 22, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 22, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
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Owner & Operator Information
Business Entity
RIVAYA CARE OF DES PLAINES LLC
Ownership Structure
- JOSHUA GRABER Indirect
- RIVAYA HEALTHCARE HOLDINGS LLC Direct: 100%
Management & Direction
- 9300 BALLARD ROAD LLC ADP OF THE SNF
- 9300 BALLARD ROAD LLC OPERATIONAL/MANAGERIAL CONTROL
- ECAPITAL HEALTHCARE CORP OPERATIONAL/MANAGERIAL CONTROL
- EXTENDED CARE CONSULTING LLC ADP OF THE SNF
- EXTENDED CARE CONSULTING LLC OPERATIONAL/MANAGERIAL CONTROL
- NELIA GONZALEZ ADP OF THE SNF
- NELIA GONZALEZ OPERATIONAL/MANAGERIAL CONTROL
- LEVI ISRAEL OPERATIONAL/MANAGERIAL CONTROL
- LEVI ISRAEL MANAGING CONTROL - GOVERNING BODY
- LEVI ISRAEL ADP OF THE SNF
- BHUPINDER SINGH OPERATIONAL/MANAGERIAL CONTROL
- BHUPINDER SINGH ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Greek American Rehab Care Ctr | N/A | 5 |
| Citadel Care Center-Wilmette | N/A | 5 |
| Vi at The Glen | N/A | 5 |
| Gottlieb Memorial Hospital | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Alden Estates of Evanston | N/A | 5 |
| Northbrook Health and Rehab | N/A | 5 |
| Dobson Plaza | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 4 |
| Niles Nsg and Rehab Ctr | N/A | 5 |
Related Analysis
Best Nursing Homes in DES PLAINES, IL
Compare Rivaya Care of Des Plaines to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Rivaya Care of Des Plaines directly at 8472942300. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.