About Crystal Pines Rehab and Hcc
Crystal Pines Rehab And Hcc, located in CRYSTAL LAKE, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Crystal Pines Rehab and Hcc
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.15 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the TUTERA SENIOR LIVING & HEALTH CARE network. This chain operates 26 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Crystal Pines Rehab and Hcc provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 104 | Jun 05, 2024 |
| Weighted Average | 134 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 22.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 17.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 80.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 29.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 56.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 27.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 18.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 5 complaints
- 2025: 12 complaints
- Total: 17 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 31, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Dec 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 29, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 07, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| May 16, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| May 02, 2025 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| May 02, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Mar 10, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jan 28, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jan 16, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 16, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Dec 16, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 16, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 05, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 09, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
UCHICAGO MEDICINE ADVENTHEALTH GLENOAKS
GLENDALE HEIGHTS, IL
ALEXIAN BROTHERS MEDICAL CENTER 1
ELK GROVE VILLAGE, IL
AURORA MEDICAL CENTER KENOSHA
KENOSHA, WI
ADVOCATE CONDELL MEDICAL CENTER
LIBERTYVILLE, IL
SAINT JOSEPH HOSPITAL-ELGIN
ELGIN, IL
NORTHWEST COMMUNITY HOSPITAL 1
ARLINGTON HEIGHTS, IL
ADVOCATE SHERMAN HOSPITAL
ELGIN, IL
ST ALEXIUS MEDICAL CENTER
HOFFMAN ESTATES, IL
ADVOCATE GOOD SHEPHERD HOSPITAL
BARRINGTON, IL
NORTHWESTERN MEDICINE KISHWAUKEE HOSPITAL
DEKALB, IL
NORTHWESTERN MEDICINE CENTRAL DUPAGE HOSPITAL
WINFIELD, IL
NORTHWESTERN MEDICINE MCHENRY
MCHENRY, IL
MERCYHEALTH HOSPITAL & PHYSICIAN CLINIC-CRYSTAL LA
CRYSTAL LAKE, IL
MERCY HARVARD HOSPITAL
HARVARD, IL
ALEXIAN BROTHERS BEHAVIORAL HLTH HOSP
HOFFMAN ESTATES, IL
BHC STREAMWOOD HOSPITAL INC
STREAMWOOD, IL
ELGIN MENTAL HEALTH CENTER
ELGIN, IL
Owner & Operator Information
Business Entity
CRYSTAL PINES REHABILITATION AND HEALTH CARE CENTER, LLC
Ownership Structure
Management & Direction
- KILEY BROOKS CORPORATE OFFICER
- JEFF GANNON CORPORATE OFFICER
- JAMES STANDISH OPERATIONAL/MANAGERIAL CONTROL
- WALNUT CREEK MANAGEMENT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Golden Years of Lake Geneva | N/A | 3 |
| Greek American Rehab Care Ctr | N/A | 5 |
| Ascension Nazarethville Place | N/A | 5 |
| Florence Nursing Home | N/A | 5 |
| Asbury Court Nursing and Rehab | N/A | 4 |
| Little Sisters of The Poor of Palatine | N/A | 5 |
| Highland Oaks | N/A | 5 |
| Bella Terra Streamwood | N/A | 5 |
| Mercy Harvard Hospital Care Center | N/A | 5 |
| Prairieview at The Garlands | N/A | 5 |
Related Analysis
Best Nursing Homes in CRYSTAL LAKE, IL
Compare Crystal Pines Rehab and Hcc to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Crystal Pines Rehab and Hcc directly at 8154597791. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.