About Heather Health Care Center
Heather Health Care Center, located in HARVEY, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Heather Health Care Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 2.37 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ALDEN NETWORK network. This chain operates 27 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Heather Health Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 28 | Apr 09, 2025 |
| Weighted Average | 103 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 84.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 93.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 46.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 47.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 52.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 38.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 8 complaints
- 2025: 3 complaints
- 2026: 1 complaint
- Total: 22 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 27, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 22, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 21, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 25, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 09, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 09, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 19, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Apr 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 19, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 19, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 19, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 19, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 15, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 15, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Nov 15, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 15, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 15, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Nov 15, 2023 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| Nov 15, 2023 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Sep 15, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
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Owner & Operator Information
Business Entity
HEATHER HEALTH CARE CENTER, INC.
Ownership Structure
- AUDRA ELISCO GRANTOR TR DATED 11022004 Indirect
- ARIN ELISCO Indirect
- CHARLES ELISCO Indirect
- LAUREN MAGNUSSON GRANTOR TR DATED 11022004 Indirect
- GARRETT MAGNUSSON Indirect
- RANDI SCHULLO GRANTOR TR DATED 11022004 Indirect
- JOSEPH SCHULLO Indirect
- NICOLE SCHULLO Indirect
- THE ALDEN GROUP LTD. Direct: 100%
Management & Direction
- ALDEN MANAGEMENT SERVICES INC. OPERATIONAL/MANAGERIAL CONTROL
- JOAN CARL CORPORATE OFFICER
- JOAN CARL CORPORATE DIRECTOR
- ESTHER DAVIS OPERATIONAL/MANAGERIAL CONTROL
- ROBERT MOLITOR OPERATIONAL/MANAGERIAL CONTROL
- FLOYD SCHLOSSBERG CORPORATE DIRECTOR
- FLOYD SCHLOSSBERG CORPORATE OFFICER
- RANDI SCHULLO CORPORATE OFFICER
- LATONIA SMITH W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Gottlieb Memorial Hospital | N/A | 5 |
| West Suburban Medical Ctr | N/A | 5 |
| Mercy Circle | N/A | 5 |
| Wynscape Health and Rehab | N/A | 5 |
| Lowell Healthcare | N/A | 5 |
| Plymouth Place | N/A | 5 |
| Warren Barr Oak Lawn | N/A | 4 |
| Victorian Village Hlth and Well | N/A | 5 |
| Park Place Christian Community | N/A | 5 |
| Cedar Creek Health Campus | N/A | 4 |
Related Analysis
Best Nursing Homes in HARVEY, IL
Compare Heather Health Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Heather Health Care Center directly at 7083339550. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.