Sunterra Springs Riverview

Boise, ID • CMS Certification: 135139

  • Date Updated: May 01, 2026
  • Overall Rating: 3 Stars
  • Address: 3550 West Americana Terrace, Boise ID 83706
  • Phone: 2086154940

About Sunterra Springs Riverview

Sunterra Springs Riverview, located in Boise, ID, is a for-profit organization that accepts Medicare.

Why Families Choose Sunterra Springs Riverview

  • Top Ranked: Ranked #3 out of 23 facilities within 25 miles.
  • More Nursing Time: Staff spends 4.44 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 3 Stars
  • Nursing Hours 4.44 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the SUNTERRA SPRINGS network. This chain operates 4 facilities.

Chain Performance Overview

Inspection
2.8
Staffing
2.8
Quality
4.5

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Above Average Staffing

Sunterra Springs Riverview provides more care hours than the state average and more than the national average.

Registered Nurses (RN)

0.66 hrs/day
State: 0.84 US: 0.68
Case Mix Adj: 0.85
Quality Adj: 0.53

Licensed Practical Nurses

2.02 hrs/day
State: 1.61 US: 1.54
Case Mix Adj: 1.07
Quality Adj: 1.08

Certified Assistants

2.42 hrs/day
State: 2.47 US: 2.33
Case Mix Adj: 2.91
Quality Adj: 1.92

CMS Quality Ratings

Category Rating Stars
Overall Rating 3
Health Inspection 3
Quality Measures 4
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 44 Jan 09, 2026
Weighted Average 46 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 28.5%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 19.6%
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) N/A
Percentage of long-stay residents who lose too much weight (QM404) N/A
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) N/A
Percentage of long-stay residents with a urinary tract infection (QM407) N/A
Percentage of long-stay residents who have depressive symptoms (QM408) N/A
Percentage of long-stay residents who were physically restrained (QM409) N/A
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) N/A
Percentage of long-stay residents assessed and appropriately given the p... (QM415) N/A
Percentage of short-stay residents assessed and appropriately given the... (QM430) 98.9%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.5%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) N/A
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) N/A
Percentage of long-stay residents assessed and appropriately given the s... (QM454) N/A
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 87.8%
Percentage of long-stay residents with pressure ulcers (QM479) N/A
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) N/A
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) N/A

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2024: 6 complaints
  • 2026: 11 complaints
  • Total: 17 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Feb 06, 2026 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 06, 2026 Ensure that residents are free from significant medication errors.
Feb 06, 2026 Ensure each resident?s drug regimen must be free from unnecessary drugs.
Feb 06, 2026 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Feb 06, 2026 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Feb 06, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Feb 06, 2026 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 06, 2026 Allow residents to self-administer drugs if determined clinically appropriate.
Feb 06, 2026 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 06, 2026 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jan 04, 2026 Protect each resident from the wrongful use of the resident's belongings or money.
Apr 12, 2024 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Apr 12, 2024 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Apr 12, 2024 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Apr 12, 2024 Provide and implement an infection prevention and control program.
Apr 12, 2024 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jan 06, 2024 Ensure that residents are free from significant medication errors.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

SNF BOISE OPERATING COMPANY LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in Boise, ID

Compare Sunterra Springs Riverview to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Sunterra Springs Riverview has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards. The nursing staff spends 4.44 hours per resident daily, compared to the national average of 3.87 hours.

Sunterra Springs Riverview is certified to accept Medicare and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 30 certified beds.

Sunterra Springs Riverview accepts Medicare, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Sunterra Springs Riverview directly at 2086154940. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Sunterra Springs Riverview, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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