About Arcadia Retirement Residence
Arcadia Retirement Residence, located in HONOLULU, HI, is a non-profit organization that accepts Medicare. This facility is part of a continuing care retirement community.
Why Families Choose Arcadia Retirement Residence
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.73 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 4.73 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Arcadia Retirement Residence provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Oct 04, 2024 |
| Weighted Average | 55 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 19.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 16.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 1.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2026: 1 complaint
- Total: 5 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 30, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 14, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Oct 11, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 11, 2024 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| Sep 13, 2024 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
Nearby Hospitals
THE QUEENS MEDICAL CENTER
HONOLULU, HI
ADVENTIST HEALTH CASTLE
KAILUA, HI
KUAKINI MEDICAL CENTER
HONOLULU, HI
KAISER FOUNDATION HOSPITAL
HONOLULU, HI
STRAUB CLINIC AND HOSPITAL
HONOLULU, HI
PALI MOMI MEDICAL CENTER
AIEA, HI
Tripler AMC (FT Shafter)
Honolulu, HI
KAPIOLANI MEDICAL CENTER FOR WOMEN & CHILDREN
HONOLULU, HI
SHRINERS HOSPITAL FOR CHILDREN
HONOLULU, HI
KAHI MOHALA
EWA BEACH, HI
Owner & Operator Information
Management & Direction
- ARCADIA ELDER SERVICES OPERATIONAL/MANAGERIAL CONTROL
- ARCADIA ELDER SERVICES ADP OF THE SNF
- ANDREW BUNN MANAGING CONTROL - GOVERNING BODY
- ANDREW BUNN CORPORATE DIRECTOR
- CORLIS CHANG CORPORATE DIRECTOR
- CORLIS CHANG MANAGING CONTROL - GOVERNING BODY
- ALBERT KOEHL CORPORATE DIRECTOR
- ALBERT KOEHL MANAGING CONTROL - GOVERNING BODY
- VIVIAN LAI OPERATIONAL/MANAGERIAL CONTROL
- VIVIAN LAI ADP OF THE SNF
- VIVIAN LAI CORPORATE OFFICER
- RAOUL MAGANA CORPORATE DIRECTOR
- RAOUL MAGANA MANAGING CONTROL - GOVERNING BODY
- SHANNON MIYAZAKI ADP OF THE SNF
- SHANNON MIYAZAKI OPERATIONAL/MANAGERIAL CONTROL
- LAUREN OKAMOTO ADP OF THE SNF
- LAUREN OKAMOTO OPERATIONAL/MANAGERIAL CONTROL
- HEIDI PLISZKA ADP OF THE SNF
- HEIDI PLISZKA OPERATIONAL/MANAGERIAL CONTROL
- DAVID POPHAM CORPORATE DIRECTOR
- DAVID POPHAM MANAGING CONTROL - GOVERNING BODY
- LAURA REICHHARDT CORPORATE DIRECTOR
- LAURA REICHHARDT MANAGING CONTROL - GOVERNING BODY
- KENT REINKER CORPORATE DIRECTOR
- KENT REINKER MANAGING CONTROL - GOVERNING BODY
- LUCAS SAYIN CORPORATE DIRECTOR
- LUCAS SAYIN MANAGING CONTROL - GOVERNING BODY
- SUZIE SCHULBERG CORPORATE OFFICER
- SUZIE SCHULBERG OPERATIONAL/MANAGERIAL CONTROL
- SUZIE SCHULBERG ADP OF THE SNF
- RUSHAN SINNADURAY CORPORATE DIRECTOR
- RUSHAN SINNADURAY MANAGING CONTROL - GOVERNING BODY
- MARTIN ZORN CORPORATE DIRECTOR
- MARTIN ZORN MANAGING CONTROL - GOVERNING BODY
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| 15 Craigside | N/A | 5 |
| Maluhia | N/A | 5 |
| Harry and Jeanette Weinberg Care Center | N/A | 5 |
| Maunalani Nursing and Rehabilitation Center | N/A | 5 |
| Hale Ola Kino By Arcadia | N/A | 5 |
| Leahi Hospital | N/A | 5 |
| Pearl City Post Acute | N/A | 5 |
| Pu'uwai 'o Makaha | N/A | 4 |
| Kulana Malama | N/A | 5 |
| Hi'olani Care Center at Kahala Nui | N/A | 5 |
Related Analysis
Best Nursing Homes in HONOLULU, HI
Compare Arcadia Retirement Residence to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arcadia Retirement Residence directly at 8089410941. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.