About Hale Makua - Kahului
Hale Makua - Kahului, located in KAHULUI, HI, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Hale Makua - Kahului
- More Nursing Time: Staff spends 4.84 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 4.84 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Hale Makua - Kahului provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | Jan 09, 2026 |
| Weighted Average | 86 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 22.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 3.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 31.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 18.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 8 complaints
- 2025: 5 complaints
- 2026: 1 complaint
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 23, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 16, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Feb 14, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Feb 14, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 14, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 20, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 16, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 16, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 16, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 21, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 23, 2024 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| Feb 25, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 08, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 08, 2023 | Keep residents' personal and medical records private and confidential. |
| Dec 08, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 08, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 08, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Dec 08, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 08, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
MAUI MEMORIAL MEDICAL CENTER
WAILUKU, HI
KULA HOSPITAL
KULA, HI
Owner & Operator Information
Business Entity
HALE MAKUA HEALTH SERVICES
Ownership Structure
Management & Direction
- GRANT CHUN CORPORATE DIRECTOR
- COUNTY OF MAUI-DEPARTMENT OF FINANCE ADP OF THE SNF
- TRACY DORHEIM CORPORATE DIRECTOR
- RICHARD KISHABA CORPORATE DIRECTOR
- WESLEY LO OPERATIONAL/MANAGERIAL CONTROL
- WESLEY LO ADP OF THE SNF
- WESLEY LO CORPORATE OFFICER
- WESLEY LO CORPORATE DIRECTOR
- ANDREW LORE OPERATIONAL/MANAGERIAL CONTROL
- ANDREW LORE ADP OF THE SNF
- ALEXANDER MCBARNET CORPORATE DIRECTOR
- PAMELA MCCLENNON OPERATIONAL/MANAGERIAL CONTROL
- PAMELA MCCLENNON ADP OF THE SNF
- SUANNE MORIKUNI OPERATIONAL/MANAGERIAL CONTROL
- SUANNE MORIKUNI ADP OF THE SNF
- MICHAEL MUNEKIYO CORPORATE DIRECTOR
- JOSIAH NISHITA CORPORATE DIRECTOR
- OHANA PACIFIC MANAGEMENT COMPANY INC OPERATIONAL/MANAGERIAL CONTROL
- OHANA PACIFIC MANAGEMENT COMPANY INC ADP OF THE SNF
- EDWARD ROMSON CORPORATE DIRECTOR
- ROY SAKAMOTO CORPORATE DIRECTOR
- RODRIGO SANTOS OPERATIONAL/MANAGERIAL CONTROL
- RODRIGO SANTOS ADP OF THE SNF
- TOBY SMITH ADP OF THE SNF
- EILEEN WACHI CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Hale Makua - Wailuku | N/A | 5 |
| Kula Hospital | N/A | 4 |
| Hale Makua - Kahului | N/A | N/A |
Related Analysis
Best Nursing Homes in KAHULUI, HI
Compare Hale Makua - Kahului to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Hale Makua - Kahului directly at 8088772761. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.