About Chatuge Regional Nursing Home
Chatuge Regional Nursing Home, located in HIAWASSEE, GA, is a non-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose Chatuge Regional Nursing Home
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.18 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Chatuge Regional Nursing Home provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 24 | Dec 04, 2025 |
| Weighted Average | 151 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 14.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 5.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 26.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 12.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 23.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 19 complaints
- Total: 19 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 24, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Jul 24, 2024 | Post nurse staffing information every day. |
| Jul 24, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Jul 24, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 24, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 24, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Jul 24, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 24, 2024 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Jul 24, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jul 24, 2024 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| Jul 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 24, 2024 | Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. |
| Jul 24, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jul 24, 2024 | Respond appropriately to all alleged violations. |
| Jul 24, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 24, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 24, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 24, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jul 24, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. |
Nearby Hospitals
STEPHENS COUNTY HOSPITAL
TOCCOA, GA
UNION GENERAL HOSPITAL
BLAIRSVILLE, GA
ERLANGER MURPHY MEDICAL CENTER
MURPHY, NC
CHATUGE REGIONAL HOSPITAL
HIAWASSEE, GA
Owner & Operator Information
Business Entity
CHATUGE REGIONAL HOSPITAL INC
Ownership Structure
Management & Direction
- KEVIN BIERSCHENK CORPORATE DIRECTOR
- KEVIN BIERSCHENK TRUSTEE OF THE SNF
- KEVIN BIERSCHENK ADP OF THE SNF
- RICK DAVENPORT CORPORATE DIRECTOR
- THOMAS GARY CORPORATE DIRECTOR
- MICHAEL KEPHART OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL KEPHART ADP OF THE SNF
- MICHAEL KEPHART TRUSTEE OF THE SNF
- GREG OWENBY CORPORATE DIRECTOR
- DINAH PARIS CORPORATE DIRECTOR
- STEVEN ROWE CORPORATE DIRECTOR
- ROBERT STAHLKUPPE ADP OF THE SNF
- NICHOLAS TOWNSEND ADP OF THE SNF
- NICHOLAS TOWNSEND TRUSTEE OF THE SNF
- NICHOLAS TOWNSEND OPERATIONAL/MANAGERIAL CONTROL
- NICHOLAS TOWNSEND CORPORATE DIRECTOR
- UNION COUNTY HOSPITAL AUTHORITY ADP OF THE SNF
- UNION COUNTY HOSPITAL AUTHORITY TRUSTEE OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Friendship Health and Rehab | N/A | 4 |
| Murphy Rehabilitation and Nursing | N/A | 4 |
| Clay County Health and Rehabilitation | N/A | 4 |
| Union County Nursing Home | N/A | 4 |
| New Horizons Habersham | N/A | 2 |
| Macon Valley Nursing and Rehabilitation Center | N/A | 2 |
| Valley View Care and Rehabilitation | N/A | 2 |
| Pruitthealth - Toccoa | N/A | 1 |
| Mountain View Health Care | N/A | 1 |
| Chatuge Regional Nursing Home | N/A | 1 |
Related Analysis
Best Nursing Homes in HIAWASSEE, GA
Compare Chatuge Regional Nursing Home to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Chatuge Regional Nursing Home directly at 7068962231. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.