About The Crossings at East Lake of Journey LLC
The Crossings At East Lake Of Journey Llc, located in DECATUR, GA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Crossings at East Lake of Journey LLC
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.26 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the JOURNEY HEALTHCARE network. This chain operates 34 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Crossings at East Lake of Journey LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Jan 14, 2026 |
| Weighted Average | 44 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 93.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 9.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 13 complaints
- 2026: 1 complaint
- Total: 14 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 19, 2026 | Provide and implement an infection prevention and control program. |
| Oct 01, 2025 | Provide and implement an infection prevention and control program. |
| Oct 01, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Oct 01, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 02, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Feb 05, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Feb 05, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Feb 05, 2025 | Ensure each resident receives an accurate assessment. |
| Feb 05, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Feb 05, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 05, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Feb 05, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Feb 05, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 05, 2025 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
SOUTHERN REGIONAL MEDICAL CENTER
RIVERDALE, GA
EMORY HILLANDALE HOSPITAL
LITHONIA, GA
EMORY UNIVERSITY HOSPITAL MIDTOWN
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WELLSTAR NORTH FULTON MEDICAL CENTER
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EMORY DECATUR HOSPITAL
DECATUR, GA
GRADY MEMORIAL HOSPITAL
ATLANTA, GA
PIEDMONT HENRY HOSPITAL
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PIEDMONT EASTSIDE MEDICAL CENTER
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PIEDMONT FAYETTE HOSPITAL
FAYETTEVILLE, GA
PIEDMONT ROCKDALE HOSPITAL
CONYERS, GA
WELLSTAR COBB MEDICAL CENTER
AUSTELL, GA
DECATUR (ATLANTA) VA MEDICAL CENTER
DECATUR, GA
NORTHSIDE HOSPITAL
ATLANTA, GA
NORTHSIDE HOSPITAL GWINNETT
LAWRENCEVILLE, GA
SAINT JOSEPH'S HOSPITAL OF ATLANTA, INC
ATLANTA, GA
WELLSTAR DOUGLAS MEDICAL CENTER
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EMORY JOHNS CREEK HOSPITAL
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WELLSTAR KENNESTONE REGIONAL MEDICAL CENTER
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NORTHSIDE HOSPITAL DULUTH
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EMORY UNIVERSITY HOSPITAL
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Owner & Operator Information
Business Entity
THE CROSSINGS AT EAST LAKE OF JOURNEY LLC
Ownership Structure
Management & Direction
- D'NAE BAKER ADP OF THE SNF
- D'NAE BAKER OPERATIONAL/MANAGERIAL CONTROL
- RICHARD BILBO OPERATIONAL/MANAGERIAL CONTROL
- RICHARD BILBO ADP OF THE SNF
- CAMERON CONRAD ADP OF THE SNF
- CAMERON CONRAD OPERATIONAL/MANAGERIAL CONTROL
- GREGORY FORBES ADP OF THE SNF
- GREGORY FORBES OPERATIONAL/MANAGERIAL CONTROL
- TERENCE FRINKS OPERATIONAL/MANAGERIAL CONTROL
- TERENCE FRINKS ADP OF THE SNF
- DEXTER GAFFORD OPERATIONAL/MANAGERIAL CONTROL
- DEXTER GAFFORD ADP OF THE SNF
- JENNIFER JOHNSON ADP OF THE SNF
- JENNIFER JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- ANTONIO JONES ADP OF THE SNF
- ANTONIO JONES OPERATIONAL/MANAGERIAL CONTROL
- JOURNEY OX GA MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- JOURNEY OX GA MANAGEMENT LLC ADP OF THE SNF
- PAUL KING OPERATIONAL/MANAGERIAL CONTROL
- PAUL KING ADP OF THE SNF
- BERNARD MCGUINNESS ADP OF THE SNF
- BERNARD MCGUINNESS OPERATIONAL/MANAGERIAL CONTROL
- BERNARD MCGUINNESS MANAGING CONTROL - GOVERNING BODY
- JODY OMARA OPERATIONAL/MANAGERIAL CONTROL
- JODY OMARA ADP OF THE SNF
- TERENCE ROBINSON OPERATIONAL/MANAGERIAL CONTROL
- TERENCE ROBINSON ADP OF THE SNF
- NIKKI SILLINGS OPERATIONAL/MANAGERIAL CONTROL
- NIKKI SILLINGS ADP OF THE SNF
- SUMMIT DECATUR LLC ADP OF THE SNF
- MATTHEW TRAMMELL OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW TRAMMELL ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Salude - The Art of Recovery | N/A | 5 |
| Ross Memorial Health Care Ctr | N/A | 5 |
| Pruitthealth - Covington | N/A | 3 |
| Stone Mountain Run of Journey LLC | N/A | 2 |
| The D Scott Hudgens Center For Skilled Nursing | N/A | 5 |
| Pruitthealth - Laurel Park, LLC | N/A | 4 |
| Autumn Breeze Health and Rehab | N/A | 4 |
| Briarwood Health Center By Harborview | N/A | 3 |
| Lenbrook | N/A | 5 |
| A.G. Rhodes Home, Inc - Cobb | N/A | 4 |
Related Analysis
Best Nursing Homes in DECATUR, GA
Compare The Crossings at East Lake of Journey LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Crossings at East Lake of Journey LLC directly at 4043736231. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.