About The Crossroads of Flowery Branch of Journey LLC
The Crossroads Of Flowery Branch Of Journey Llc, located in FLOWERY BRANCH, GA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Crossroads of Flowery Branch of Journey LLC
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 2.94 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the JOURNEY HEALTHCARE network. This chain operates 34 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Crossroads of Flowery Branch of Journey LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 1 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 76 | Jan 16, 2026 |
| Weighted Average | 66 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 26.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 40.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 78.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 68.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 29.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 17.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 9.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 5 complaints
- 2025: 5 complaints
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 30, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 30, 2025 | Respond appropriately to all alleged violations. |
| Jul 30, 2025 | Ensure each resident receives an accurate assessment. |
| Jul 30, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 30, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Oct 10, 2024 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Oct 10, 2024 | Provide and implement an infection prevention and control program. |
| Oct 10, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 10, 2024 | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| Sep 05, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
PIEDMONT EASTSIDE MEDICAL CENTER
SNELLVILLE, GA
WELLSTAR NORTH FULTON MEDICAL CENTER
ROSWELL, GA
NORTHEAST GEORGIA MEDICAL CENTER, INC
GAINESVILLE, GA
NORTHEAST GEORGIA MEDICAL CENTER HABERSHAM
DEMOREST, GA
NORTHSIDE HOSPITAL GWINNETT
LAWRENCEVILLE, GA
NORTHSIDE HOSPITAL FORSYTH
CUMMING, GA
NGMC BARROW, LLC
WINDER, GA
EMORY JOHNS CREEK HOSPITAL
JOHNS CREEK, GA
NORTHSIDE HOSPITAL DULUTH
DULUTH, GA
NORTHEAST GEORGIA MEDICAL CENTER LUMPKIN
DAHLONEGA, GA
SUMMITRIDGE CENTER- PSYCHIATRY & ADDICTIVE MED
LAWRENCEVILLE, GA
PEACHFORD BEHAVIORAL HEALTH SYSTEM OF ATLANTA
ATLANTA, GA
Owner & Operator Information
Business Entity
THE CROSSROADS OF FLOWERY BRANCH OF JOURNEY LLC
Ownership Structure
Management & Direction
- RICHARD BILBO ADP OF THE SNF
- RICHARD BILBO OPERATIONAL/MANAGERIAL CONTROL
- CAMERON CONRAD ADP OF THE SNF
- CAMERON CONRAD OPERATIONAL/MANAGERIAL CONTROL
- TERENCE FRINKS ADP OF THE SNF
- TERENCE FRINKS OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER JOHNSON ADP OF THE SNF
- JENNIFER JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- ANTONIO JONES OPERATIONAL/MANAGERIAL CONTROL
- ANTONIO JONES ADP OF THE SNF
- JOURNEY OX GA MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- JOURNEY OX GA MANAGEMENT LLC ADP OF THE SNF
- MICAH LOONEY OPERATIONAL/MANAGERIAL CONTROL
- MICAH LOONEY ADP OF THE SNF
- BERNARD MCGUINNESS MANAGING CONTROL - GOVERNING BODY
- BERNARD MCGUINNESS INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- BERNARD MCGUINNESS ADP OF THE SNF
- BERNARD MCGUINNESS OPERATIONAL/MANAGERIAL CONTROL
- SCOTT NG OPERATIONAL/MANAGERIAL CONTROL
- SCOTT NG ADP OF THE SNF
- JODY OMARA ADP OF THE SNF
- JODY OMARA OPERATIONAL/MANAGERIAL CONTROL
- YOLANDA PARKER OPERATIONAL/MANAGERIAL CONTROL
- YOLANDA PARKER ADP OF THE SNF
- NIKKI SILLINGS OPERATIONAL/MANAGERIAL CONTROL
- NIKKI SILLINGS ADP OF THE SNF
- SUMMIT FLOWERY BRANCH LLC ADP OF THE SNF
- MATTHEW TRAMMELL OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW TRAMMELL ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Chelsey Park Health and Rehabilitation | N/A | 5 |
| Salude - The Art of Recovery | N/A | 5 |
| Gateway Health and Rehab | N/A | 4 |
| Willowbrooke Court at Lanier Village Estates | N/A | 5 |
| Pruitthealth - Scenic View | N/A | 4 |
| The D Scott Hudgens Center For Skilled Nursing | N/A | 5 |
| Cumming Operating Company LLC | N/A | 3 |
| Briarwood Health Center By Harborview | N/A | 3 |
| Lenbrook | N/A | 5 |
| Hill Haven Nursing Home | N/A | 3 |
Related Analysis
Best Nursing Homes in FLOWERY BRANCH, GA
Compare The Crossroads of Flowery Branch of Journey LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Crossroads of Flowery Branch of Journey LLC directly at 7709672070. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.