About Dolphin Pointe Health Care Center
Dolphin Pointe Health Care Center, located in JACKSONVILLE, FL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Dolphin Pointe Health Care Center
- More Nursing Time: Staff spends 4.28 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.28 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Dolphin Pointe Health Care Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 36 | Jan 30, 2026 |
| Weighted Average | 39 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 7.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.8% |
Complaints & Deficiencies
No Complaints on Record
This facility has no complaints filed in our database, which suggests good resident satisfaction and quality care.
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Owner & Operator Information
Business Entity
DOLPHIN POINTE HEALTH CARE LLC
Ownership Structure
- JEFFREY CLEVELAND Indirect
- DOLPHIN POINTE MEDICAL INVESTORS LLC I Direct: 20%
- DOLPHIN POINTE MEDICAL INVESTORS LLC II Direct: 20%
- DOLPHIN POINTE MEDICAL INVESTORS LLC III Direct: 20%
- GEOFFREY FRASER Indirect
- SEAN NELSON Indirect
- OLT II INC Direct: 40%
Management & Direction
- GEOFFREY FRASER CORPORATE DIRECTOR
- GEOFFREY FRASER CORPORATE OFFICER
- GEOFFREY FRASER OPERATIONAL/MANAGERIAL CONTROL
- JASON KALLEN ADP OF THE SNF
- DENISE NELSON CORPORATE DIRECTOR
- DENISE NELSON CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Shands Jacksonville Medical Center | N/A | 4 |
| Westminster Woods On Julington Creek | N/A | 5 |
| River Garden Hebrew Home For The Aged | N/A | 5 |
| The Pavilion For Health Care | N/A | 5 |
| Life Care Center of Jacksonville | N/A | 5 |
| Moosehaven | N/A | 5 |
| Woodland Grove Healthcare and Rehabilitation Center | N/A | 5 |
| Westminster St Augustine | N/A | 5 |
| Vivo Healthcare Taylor | N/A | 5 |
| Cypress Village | N/A | 5 |
Related Analysis
Best Nursing Homes in JACKSONVILLE, FL
Compare Dolphin Pointe Health Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Dolphin Pointe Health Care Center directly at 9374348820. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.