About Plaza West
Plaza West, located in SUN CITY CENTER, FL, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Plaza West
- More Nursing Time: Staff spends 5.11 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 5.11 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the HEALTHPEAK PROPERTIES, INC. network. This chain operates 15 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Plaza West provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 60 | Jul 31, 2025 |
| Weighted Average | 50 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 24.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 4.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 30.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 23.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 1.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 12, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
HCA FLORIDA NORTHSIDE HOSPITAL
SAINT PETERSBURG, FL
HCA FLORIDA SOUTH SHORE HOSPITAL
SUN CITY CENTER, FL
HCA FLORIDA ST PETERSBURG HOSPITAL
SAINT PETERSBURG, FL
ORLANDO HEALTH BAYFRONT HOSPITAL
SAINT PETERSBURG, FL
HCA FLORIDA BLAKE HOSPITAL
BRADENTON, FL
SOUTH FLORIDA BAPTIST HOSPITAL
PLANT CITY, FL
AdventHealth Carrollwood
TAMPA, FL
ADVENTHEALTH TAMPA
TAMPA, FL
MANATEE MEMORIAL HOSPITAL
BRADENTON, FL
ST ANTHONYS HOSPITAL
SAINT PETERSBURG, FL
TAMPA GENERAL HOSPITAL
TAMPA, FL
HCA FLORIDA BRANDON HOSPITAL
BRANDON, FL
MEASE COUNTRYSIDE HOSPITAL
SAFETY HARBOR, FL
LAKEWOOD RANCH MEDICAL CENTER
BRADENTON, FL
TAMPA VA MEDICAL CENTER
TAMPA, FL
ST JOSEPHS HOSPITAL
TAMPA, FL
HCA FLORIDA PASADENA HOSPITAL A PART OF HCA FLORID
SAINT PETERSBURG, FL
HCA FLORIDA SOUTH TAMPA HOSPITAL
TAMPA, FL
ADVENTHEALTH RIVERVIEW
RIVERVIEW, FL
JOHNS HOPKINS ALL CHILDREN'S HOSPITAL
SAINT PETERSBURG, FL
Owner & Operator Information
Business Entity
CCRC OPCO - SUN CITY CENTER. LLC
Ownership Structure
Management & Direction
- CCRC PROPCO - FREEDOM PLAZA LLC ADP OF THE SNF
- PATRICK CHENG MANAGING CONTROL - GOVERNING BODY
- CHRISTOPHER GRELLA ADP OF THE SNF
- CHRISTOPHER GRELLA OPERATIONAL/MANAGERIAL CONTROL
- HCP S-H 2014 MEMBER LLC ADP OF THE SNF
- HEALTHPEAK OP LLC ADP OF THE SNF
- HEALTHPEAK PROPERTIES INC ADP OF THE SNF
- LIFE CARE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- SHAHUL RIAZUDEEN OPERATIONAL/MANAGERIAL CONTROL
- SHAHUL RIAZUDEEN ADP OF THE SNF
- RICHTER AND ASSOCIATES ADP OF THE SNF
- ANGELA ROHER OPERATIONAL/MANAGERIAL CONTROL
- FRANK RUSSO MANAGING CONTROL - GOVERNING BODY
- JENNIFER VOELKER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| St Mark Village | N/A | 5 |
| Solaris Healthcare Plant City | N/A | 5 |
| Addington Place at College Harbor | N/A | 5 |
| Canterbury Towers Inc | N/A | 5 |
| Sun Terrace Health Care Center | N/A | 4 |
| Bay Pointe Nursing Pavilion | N/A | 5 |
| Hawthorne Center For Rehab and Healing of Sarasota | N/A | 5 |
| Excel Care Center | N/A | 4 |
| Aviata at Countryside | N/A | 3 |
| Surrey Place Healthcare and Rehabilitation | N/A | 4 |
Related Analysis
Best Nursing Homes in SUN CITY CENTER, FL
Compare Plaza West to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Plaza West directly at 8136333066. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.