About Lakeland Hills Center
Lakeland Hills Center, located in LAKELAND, FL, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Lakeland Hills Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.13 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the HEARTHSTONE SENIOR COMMUNITIES network. This chain operates 8 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Lakeland Hills Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 52 | Sep 28, 2023 |
| Weighted Average | 139 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 3.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 8.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 4.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 1 complaint
- 2025: 7 complaints
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 29, 2025 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 29, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 29, 2025 | Ensure that residents are free from significant medication errors. |
| May 29, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Feb 14, 2025 | Keep all essential equipment working safely. |
| Feb 14, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 14, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 11, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Oct 28, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 18, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Nearby Hospitals
LAKELAND REGIONAL MEDICAL CENTER
LAKELAND, FL
ADVENTHEALTH LAKE WALES
LAKE WALES, FL
WINTER HAVEN HOSPITAL
WINTER HAVEN, FL
BARTOW REGIONAL MEDICAL CENTER
BARTOW, FL
SOUTH FLORIDA BAPTIST HOSPITAL
PLANT CITY, FL
ADVENTHEALTH HEART OF FLORIDA
DAVENPORT, FL
HCA FLORIDA BRANDON HOSPITAL
BRANDON, FL
Adventhealth Zephyrhills
ZEPHYRHILLS, FL
ADVENTHEALTH DADE CITY
DADE CITY, FL
ADVENTHEALTH WESLEY CHAPEL
WESLEY CHAPEL, FL
BAYCARE HOSPITAL WESLEY CHAPEL
WESLEY CHAPEL, FL
ADVENTHEALTH RIVERVIEW
RIVERVIEW, FL
NORTH TAMPA BEHAVIORAL HEALTH
WESLEY CHAPEL, FL
Owner & Operator Information
Business Entity
LAKELAND HILLS REHABILITATION CENTER, LLC
Ownership Structure
- HEARTHSTONE SENIOR COMMUNITIES INC. Indirect
- LAKELAND HILLS REHABILITATION CENTER LLC Direct: 100%
Management & Direction
- DESTINY BOWDEN ADP OF THE SNF
- DESTINY BOWDEN OPERATIONAL/MANAGERIAL CONTROL
- CONSULTING SUPPORT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- CONSULTING SUPPORT SERVICES LLC ADP OF THE SNF
- FACILITY SUPPORT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
- FACILITY SUPPORT COMPANY LLC ADP OF THE SNF
- ALVIN GARNER CORPORATE OFFICER
- HOWARD JAFFE CORPORATE OFFICER
- KANE FINANCIAL SERVICES LLC ADP OF THE SNF
- KANE FINANCIAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- RICHARD KUHLMEYER ADP OF THE SNF
- RICHARD KUHLMEYER OPERATIONAL/MANAGERIAL CONTROL
- LORI ROMBOLD CORPORATE OFFICER
- SELECT REHABILITATION LLC ADP OF THE SNF
- THEMIS HEALTH MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- THEMIS HEALTH MANAGEMENT LLC ADP OF THE SNF
- BRIAN WYATT CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Solaris Healthcare Plant City | N/A | 5 |
| Sun Terrace Health Care Center | N/A | 4 |
| Solaris Healthcare Zephyrhills | N/A | 5 |
| The Manor at Carpenters | N/A | 4 |
| Solaris Healthcare Lake Zephyr | N/A | 4 |
| Hawthorne Center For Rehabilitation and Healing Of | N/A | 4 |
| Solaris Healthcare Celebration | N/A | 4 |
| Spring Lake Rehabilitation Center | N/A | 5 |
| Blue Heron Health and Rehabilitation | N/A | 4 |
| Royal Oak Nursing Center | N/A | 4 |
Related Analysis
Best Nursing Homes in LAKELAND, FL
Compare Lakeland Hills Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Lakeland Hills Center directly at 8636888591. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.