About Groves Center
Groves Center, located in LAKE WALES, FL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Groves Center
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 3.07 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the HEARTHSTONE SENIOR COMMUNITIES network. This chain operates 8 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Groves Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 160 | Feb 04, 2026 |
| Weighted Average | 446 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 8.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 10 complaints
- 2025: 13 complaints
- Total: 24 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 11, 2025 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| Dec 11, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Dec 11, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Dec 11, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 11, 2025 | Respond appropriately to all alleged violations. |
| Dec 11, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 11, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 11, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jul 23, 2025 | Provide and implement an infection prevention and control program. |
| Jun 21, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jun 21, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jun 21, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 21, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Nov 01, 2024 | Keep residents' personal and medical records private and confidential. |
| Nov 01, 2024 | Provide and implement an infection prevention and control program. |
| Nov 01, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Nov 01, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 12, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 12, 2024 | Respond appropriately to all alleged violations. |
| Feb 12, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 12, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Feb 12, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Feb 12, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jul 15, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
Nearby Hospitals
LAKELAND REGIONAL MEDICAL CENTER
LAKELAND, FL
ADVENTHEALTH LAKE WALES
LAKE WALES, FL
ORLANDO HEALTH ST CLOUD HOSPITAL
SAINT CLOUD, FL
HCA FLORIDA POINCIANA HOSPITAL
KISSIMMEE, FL
WINTER HAVEN HOSPITAL
WINTER HAVEN, FL
ADVENTHEALTH SEBRING
SEBRING, FL
BARTOW REGIONAL MEDICAL CENTER
BARTOW, FL
ADVENTHEALTH HEART OF FLORIDA
DAVENPORT, FL
ADVENTHEALTH WAUCHULA
WAUCHULA, FL
Owner & Operator Information
Business Entity
GROVES REHABILITATION CENTER LLC
Ownership Structure
- HEARTHSTONE SENIOR COMMUNITIES INC. Indirect
Management & Direction
- CONSULTING SUPPORT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- CONSULTING SUPPORT SERVICES LLC ADP OF THE SNF
- FACILITY SUPPORT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
- FACILITY SUPPORT COMPANY LLC ADP OF THE SNF
- ALVIN GARNER CORPORATE OFFICER
- HOWARD JAFFE CORPORATE OFFICER
- KANE FINANCIAL SERVICES LLC ADP OF THE SNF
- KANE FINANCIAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- ARLEEN LEBRON OPERATIONAL/MANAGERIAL CONTROL
- ARLEEN LEBRON ADP OF THE SNF
- LORI ROMBOLD CORPORATE OFFICER
- SELECT REHABILITATION LLC ADP OF THE SNF
- CARA SPADOLA OPERATIONAL/MANAGERIAL CONTROL
- CARA SPADOLA ADP OF THE SNF
- THEMIS HEALTH MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- THEMIS HEALTH MANAGEMENT LLC ADP OF THE SNF
- BRIAN WYATT CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Solaris Healthcare Osceola | N/A | 4 |
| The Terrace of St Cloud | N/A | 4 |
| The Manor at Carpenters | N/A | 4 |
| Spring Lake Rehabilitation Center | N/A | 5 |
| Oaks at Avon | N/A | 3 |
| Davenport Nursing and Rehab Center | N/A | 4 |
| Florida Presbyterian Homes Inc | N/A | 5 |
| Wedgewood Healthcare and Rehabilitation Center | N/A | 4 |
| Avante at St Cloud Inc | N/A | 4 |
| Palm Garden of Winter Haven | N/A | 4 |
Related Analysis
Best Nursing Homes in LAKE WALES, FL
Compare Groves Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Groves Center directly at 8636768502. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.