About Winter Haven Health and Rehabilitation Center
Winter Haven Health And Rehabilitation Center, located in WINTER HAVEN, FL, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Winter Haven Health and Rehabilitation Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.26 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SENIOR HEALTH SOUTH network. This chain operates 8 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Winter Haven Health and Rehabilitation Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 68 | Jan 24, 2024 |
| Weighted Average | 62 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 25.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 4.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 7 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 28, 2024 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Oct 03, 2024 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| Oct 03, 2024 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| Feb 24, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 24, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Feb 24, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
Nearby Hospitals
LAKELAND REGIONAL MEDICAL CENTER
LAKELAND, FL
ADVENTHEALTH LAKE WALES
LAKE WALES, FL
HCA FLORIDA OSCEOLA HOSPITAL
KISSIMMEE, FL
HCA FLORIDA POINCIANA HOSPITAL
KISSIMMEE, FL
WINTER HAVEN HOSPITAL
WINTER HAVEN, FL
BARTOW REGIONAL MEDICAL CENTER
BARTOW, FL
ADVENTHEALTH HEART OF FLORIDA
DAVENPORT, FL
Owner & Operator Information
Business Entity
SENIOR HEALTH-WINTER HAVEN, LLC
Ownership Structure
- SENIOR HEALTH PROPERTIES SOUTH INC Indirect
- SENIOR HEALTH SOUTH EX LLC Direct: 100%
Management & Direction
- JENNIFER BROWN ADP OF THE SNF
- JENNIFER BROWN OPERATIONAL/MANAGERIAL CONTROL
- CONSULTING SUPPORT SERVICES LLC ADP OF THE SNF
- CONSULTING SUPPORT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- RICH DEPIANO CORPORATE OFFICER
- ELEUS HEALTH MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- ELEUS HEALTH MANAGEMENT LLC ADP OF THE SNF
- FACILITY SUPPORT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
- FACILITY SUPPORT COMPANY LLC ADP OF THE SNF
- HOWARD JAFFE CORPORATE OFFICER
- KANE FINANCIAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- KANE FINANCIAL SERVICES LLC ADP OF THE SNF
- ANN MULLEN CORPORATE OFFICER
- OMEGA HEALTHCARE INVESTORS INC ADP OF THE SNF
- PENNY RICHMOND CORPORATE OFFICER
- ALEXIA ROBINSON-BRADY ADP OF THE SNF
- ALEXIA ROBINSON-BRADY OPERATIONAL/MANAGERIAL CONTROL
- SELECT REHABILITATION LLC ADP OF THE SNF
- SENIOR HEALTH SOUTH EX LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Solaris Healthcare Plant City | N/A | 5 |
| The Terrace of St Cloud | N/A | 4 |
| Aviata at Kissimmee Gardens | N/A | 4 |
| The Manor at Carpenters | N/A | 4 |
| Solaris Healthcare Celebration | N/A | 4 |
| Spring Lake Rehabilitation Center | N/A | 5 |
| Davenport Nursing and Rehab Center | N/A | 4 |
| Florida Presbyterian Homes Inc | N/A | 5 |
| Wedgewood Healthcare and Rehabilitation Center | N/A | 4 |
| Hunters Creek Nursing and Rehab Center | N/A | 4 |
Related Analysis
Best Nursing Homes in WINTER HAVEN, FL
Compare Winter Haven Health and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Winter Haven Health and Rehabilitation Center directly at 8632933103. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.