About Complete Care at Brackenville LLC
Complete Care At Brackenville Llc, located in HOCKESSIN, DE, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Complete Care at Brackenville LLC
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.83 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMPLETE CARE network. This chain operates 85 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Complete Care at Brackenville LLC provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Feb 14, 2025 |
| Weighted Average | 57 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 11.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 15.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 7.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 20.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 35.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 5.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 16 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 15, 2026 | Respond appropriately to all alleged violations. |
| Oct 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 30, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 30, 2025 | Ensure that residents are free from significant medication errors. |
| Mar 24, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Mar 19, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 19, 2024 | Provide and implement an infection prevention and control program. |
| Mar 19, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Mar 19, 2024 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Mar 19, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Mar 19, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Mar 19, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Mar 19, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Mar 19, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 19, 2024 | Ensure each resident receives an accurate assessment. |
| Mar 19, 2024 | Respond appropriately to all alleged violations. |
| Mar 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 19, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 19, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Mar 19, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
CROZER CHESTER MEDICAL CENTER
UPLAND, PA
ST FRANCIS HOSPITAL
WILMINGTON, DE
WILMINGTON VA MEDICAL CENTER
WILMINGTON, DE
CHRISTIANA HOSPITAL
NEWARK, DE
RIDDLE MEMORIAL HOSPITAL
MEDIA, PA
MAIN LINE HOSPITAL LANKENAU
WYNNEWOOD, PA
UNION HOSPITAL OF CECIL COUNTY
ELKTON, MD
CHESTER COUNTY HOSPITAL
WEST CHESTER, PA
BRYN MAWR HOSPITAL
BRYN MAWR, PA
PAOLI HOSPITAL
PAOLI, PA
HAVEN BEHAVIORAL HOSPITAL OF WEST CHESTER
WEST CHESTER, PA
COATESVILLE VA MEDICAL CENTER
COATESVILLE, PA
VA MARYLAND HEALTHCARE SYSTEM - PERRY POINT
PERRY POINT, MD
MEADOWWOOD BEHAVIORAL HEALTH SYSTEM
NEW CASTLE, DE
ROCKFORD CENTER
NEWARK, DE
DELAWARE PSYCHIATRIC CENTER
NEW CASTLE, DE
NEMOURS CHILDREN'S HOSPITAL, DELAWARE
WILMINGTON, DE
Owner & Operator Information
Business Entity
COMPLETE CARE AT BRACKENVILLE LLC
Ownership Structure
- PC DE OPCOS LLC Direct: 100%
- PC WTA OPCO HOLDCO LLC Indirect
- SMS 2021 TRUST Indirect
Management & Direction
- AURORA GUARDIAN HOLDCO II CO-BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO II MEZZ BORROWER LLC ADP OF THE SNF
- AURORA GUARDIAN HOLDCO II LLC ADP OF THE SNF
- AURORA GUARDIAN II REALTY LLC ADP OF THE SNF
- AURORA GUARDIAN PARTNERS II LLC ADP OF THE SNF
- BRACKENVILLE CENTER REALTY ADP OF THE SNF
- VICKIE COX ADP OF THE SNF
- VICKIE COX OPERATIONAL/MANAGERIAL CONTROL
- REBECCA DIFILIPO ADP OF THE SNF
- REBECCA DIFILIPO OPERATIONAL/MANAGERIAL CONTROL
- RONALD INGLIS ADP OF THE SNF
- RONALD INGLIS OPERATIONAL/MANAGERIAL CONTROL
- J & R FAMILY INVESTMENTS LLC ADP OF THE SNF
- L FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- L FRIEDMAN FAMILY HOLDINGS LLC ADP OF THE SNF
- LANDAU FAMILY INVESTMENT TRUST ADP OF THE SNF
- M FRIEDMAN 2018 FAMILY TRUST ADP OF THE SNF
- MELISSA MANSFIELD OPERATIONAL/MANAGERIAL CONTROL
- MELISSA MANSFIELD ADP OF THE SNF
- PC WTA ACQUISITION LLC ADP OF THE SNF
- PC WTA MULTI-STATE LLC ADP OF THE SNF
- PEACE CAPITAL HOLDINGS LLC (DE) ADP OF THE SNF
- R&J FAMILY INVESTMENTS LLC ADP OF THE SNF
- RITU RASTOGI OPERATIONAL/MANAGERIAL CONTROL
- RITU RASTOGI ADP OF THE SNF
- NISANEL SILVERBERG OPERATIONAL/MANAGERIAL CONTROL
- NISANEL SILVERBERG ADP OF THE SNF
- SMS 2021 TRUST ADP OF THE SNF
- SHALOM STEIN TRUSTEE OF THE SNF
- SHALOM STEIN CORPORATE OFFICER
- SHALOM STEIN MANAGING CONTROL - GOVERNING BODY
- WELLTOWER INC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Tel Hai Retirement Community | N/A | 5 |
| Willowbrooke Court Skd Care Center at Lima Estates | N/A | 5 |
| Willowbrooke Court-Granite | N/A | 5 |
| The Health Center at The Hill at Whitemarsh | N/A | 5 |
| Exceptional Care For Children | N/A | 5 |
| Monticello House | N/A | 5 |
| Beaumont at Bryn Mawr | N/A | 5 |
| Little Flower Manor | N/A | 5 |
| Kendal at Longwood | N/A | 5 |
| Waverly Heights | N/A | 5 |
Related Analysis
Best Nursing Homes in HOCKESSIN, DE
Compare Complete Care at Brackenville LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Complete Care at Brackenville LLC directly at 3022345420. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.