About New Castle Health and Rehabilitation Center
New Castle Health And Rehabilitation Center, located in NEW CASTLE, DE, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose New Castle Health and Rehabilitation Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.80 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SABER HEALTHCARE GROUP network. This chain operates 126 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
New Castle Health and Rehabilitation Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 266 | Dec 13, 2025 |
| Weighted Average | 222 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 39.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 46.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 9.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 7 complaints
- 2025: 9 complaints
- Total: 16 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 27, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 27, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 27, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 27, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| May 27, 2025 | Respond appropriately to all alleged violations. |
| Jan 07, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 07, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jan 07, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 07, 2025 | Respond appropriately to all alleged violations. |
| Mar 08, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 08, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Mar 08, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Mar 08, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 08, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 08, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 08, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
Nearby Hospitals
CROZER CHESTER MEDICAL CENTER
UPLAND, PA
INSPIRA MEDICAL CENTER MULLICA HILL
ELMER, NJ
ST FRANCIS HOSPITAL
WILMINGTON, DE
RIDDLE MEMORIAL HOSPITAL
MEDIA, PA
MAIN LINE HOSPITAL LANKENAU
WYNNEWOOD, PA
UNION HOSPITAL OF CECIL COUNTY
ELKTON, MD
PENN PRESBYTERIAN MEDICAL CENTER
PHILADELPHIA, PA
CHRISTIANA HOSPITAL
NEWARK, DE
WILMINGTON VA MEDICAL CENTER
WILMINGTON, DE
PHILADELPHIA VA MEDICAL CENTER
PHILADELPHIA, PA
CHESTER COUNTY HOSPITAL
WEST CHESTER, PA
VA MARYLAND HEALTHCARE SYSTEM - PERRY POINT
PERRY POINT, MD
BELMONT BEHAVIORAL HOSPITAL
PHILADELPHIA, PA
NEMOURS CHILDREN'S HOSPITAL, DELAWARE
WILMINGTON, DE
MALVERN BEHAVIORAL HEALTH
PHILADELPHIA, PA
DELAWARE PSYCHIATRIC CENTER
NEW CASTLE, DE
COATESVILLE VA MEDICAL CENTER
COATESVILLE, PA
ROCKFORD CENTER
NEWARK, DE
MEADOWWOOD BEHAVIORAL HEALTH SYSTEM
NEW CASTLE, DE
Owner & Operator Information
Business Entity
NEW CASTLE HEALTH & REHABILITATION CENTER LLC
Ownership Structure
Management & Direction
- B&B REIMBURSEMENT CONSULTING INC. ADP OF THE SNF
- BENJAMIN N. VOLPE FAMILY DYNASTY TRUST (DATED DECEMBER 29 2020) ADP OF THE SNF
- BNV DYNASTY LLC ADP OF THE SNF
- MICHELLE CARROLL ADP OF THE SNF
- MICHELLE CARROLL OPERATIONAL/MANAGERIAL CONTROL
- CITRIN COOPERMAN ADVISORS LLC ADP OF THE SNF
- DECANTED WILLIAM I. WEISBERG FAMILY DYNASTY TRUST (DATED SEPT 30 2020 ADP OF THE SNF
- NEW CASTLE RE GROUP LLC ADP OF THE SNF
- GREGORY NICOLUZAKIS ADP OF THE SNF
- GREGORY NICOLUZAKIS CORPORATE OFFICER
- RITU RASTOGI OPERATIONAL/MANAGERIAL CONTROL
- RITU RASTOGI ADP OF THE SNF
- SABER GOVERNANCE LLC OPERATIONAL/MANAGERIAL CONTROL
- SABER GOVERNANCE LLC ADP OF THE SNF
- SABER HEALTHCARE GROUP LLC ADP OF THE SNF
- SHG MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- SHG MANAGEMENT LLC ADP OF THE SNF
- SHG REZ LLC ADP OF THE SNF
- DAESHA SLOCUM ADP OF THE SNF
- DAESHA SLOCUM OPERATIONAL/MANAGERIAL CONTROL
- BENJAMIN VOLPE CORPORATE DIRECTOR
- BENJAMIN VOLPE CORPORATE OFFICER
- BENJAMIN VOLPE ADP OF THE SNF
- WILLIAM WEISBERG ADP OF THE SNF
- WILLIAM WEISBERG INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- WILLIAM WEISBERG CORPORATE OFFICER
- WILLIAM WEISBERG CORPORATE DIRECTOR
- WIW DYNASTY LLC ADP OF THE SNF
- ZIEGLER FINANCING CORPORATION ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willowbrooke Court Skd Care Center at Lima Estates | N/A | 5 |
| Willowbrooke Court-Granite | N/A | 5 |
| Monticello House | N/A | 5 |
| Exceptional Care For Children | N/A | 5 |
| Little Flower Manor | N/A | 5 |
| Kendal at Longwood | N/A | 5 |
| Broomall Manor | N/A | 5 |
| Rosewood Gardens Rehabilitation and Nursing Center | N/A | 5 |
| Shady Lane Gloucester Co Home | N/A | 5 |
| Preston Residence | N/A | 4 |
Related Analysis
Best Nursing Homes in NEW CASTLE, DE
Compare New Castle Health and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact New Castle Health and Rehabilitation Center directly at 3023282580. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.