About Regal Heights Healthcare and Rehab Center
Regal Heights Healthcare And Rehab Center, located in HOCKESSIN, DE, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Regal Heights Healthcare and Rehab Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.83 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NATIONWIDE HEALTHCARE SERVICES network. This chain operates 7 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Regal Heights Healthcare and Rehab Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | May 23, 2025 |
| Weighted Average | 108 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 27.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 91.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 39.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 40.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 9 complaints
- 2024: 11 complaints
- 2025: 12 complaints
- Total: 32 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 08, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 08, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 08, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 08, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 08, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 08, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 23, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Mar 05, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Mar 05, 2025 | Keep all essential equipment working safely. |
| Mar 05, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 05, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 05, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 29, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| May 29, 2024 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| May 29, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 29, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| May 29, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 29, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 29, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 29, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| May 29, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 01, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 10, 2023 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Aug 10, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 10, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 10, 2023 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Aug 10, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 10, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 10, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 10, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
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Owner & Operator Information
Business Entity
REGAL HEIGHTS HEALTHCARE & REHAB CENTER, LLC
Ownership Structure
- LEAH GELLEY Direct: NO PERCENTAGE PROVIDED
- MEIR GELLEY Direct: NO PERCENTAGE PROVIDED
Management & Direction
- MEIR GELLEY W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willowbrooke Court Skd Care Center at Lima Estates | N/A | 5 |
| Willowbrooke Court-Granite | N/A | 5 |
| Tel Hai Retirement Community | N/A | 5 |
| Beaumont at Bryn Mawr | N/A | 5 |
| The Health Center at The Hill at Whitemarsh | N/A | 5 |
| Exceptional Care For Children | N/A | 5 |
| Monticello House | N/A | 5 |
| Little Flower Manor | N/A | 5 |
| Kendal at Longwood | N/A | 5 |
| Broomall Manor | N/A | 5 |
Related Analysis
Best Nursing Homes in HOCKESSIN, DE
Compare Regal Heights Healthcare and Rehab Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Regal Heights Healthcare and Rehab Center directly at 3029980181. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.