About Twin Maples Healthcare, Inc
Twin Maples Healthcare, Inc, located in DURHAM, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Twin Maples Healthcare, Inc
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.07 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Twin Maples Healthcare, Inc provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | May 22, 2025 |
| Weighted Average | 64 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | N/A |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 27.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 23.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 9 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 18, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Dec 05, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 21, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 16, 2025 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Jun 09, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 03, 2024 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| Sep 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 20, 2024 | Provide and implement an infection prevention and control program. |
| Feb 20, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
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MIDDLESEX HOSPITAL
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SAINT MARY'S HOSPITAL
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WINDHAM COMMUNITY MEMORIAL HOSPITAL
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JOHN DEMPSEY HOSPITAL OF THE UNIVERSITY OF CONNECT
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HARTFORD HOSPITAL
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MANCHESTER MEMORIAL HOSPITAL
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BRIDGEPORT HOSPITAL
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MIDSTATE MEDICAL CENTER
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GRIFFIN HOSPITAL
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YALE-NEW HAVEN HOSPITAL
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THE CONNECTICUT HOSPICE INC.
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CONNECTICUT CHILDRENS MEDICAL CENTER
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CONNECTICUT VALLEY HOSP
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CONNECTICUT MENTAL HEALTH CENTER
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Owner & Operator Information
Business Entity
TWIN MAPLES HEALTH CARE FACILITY
Ownership Structure
Management & Direction
- JOHN CARON OPERATIONAL/MANAGERIAL CONTROL
- JOHN CARON ADP OF THE SNF
- MICHELE D'AMICO OPERATIONAL/MANAGERIAL CONTROL
- SHELLEY JACKSON MANAGING CONTROL - GOVERNING BODY
- SHELLEY JACKSON CORPORATE OFFICER
- SHELLEY JACKSON OPERATIONAL/MANAGERIAL CONTROL
- SHELLEY JACKSON ADP OF THE SNF
- THEODORE JACKSON MANAGING CONTROL - GOVERNING BODY
- THEODORE JACKSON CORPORATE OFFICER
- THEODORE JACKSON OPERATIONAL/MANAGERIAL CONTROL
- THEODORE JACKSON ADP OF THE SNF
- ANURUDDHA WALALIYADDA OPERATIONAL/MANAGERIAL CONTROL
- ANURUDDHA WALALIYADDA ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Peconic Landing at Southold | N/A | 5 |
| Bride Brook Rehabilitation and Nursing Center | N/A | 5 |
| Southington Care Center | N/A | 5 |
| Maple View Health and Rehabilitation Center | N/A | 5 |
| Milford Health and Rehabilitation Center | N/A | 5 |
| Leeway, Inc | N/A | 5 |
| 60 West | N/A | 5 |
| Complete Care at Middlebury | N/A | 5 |
| Chestelm Health and Rehabilitation Center | N/A | 5 |
| Orange Health Care Center | N/A | 5 |
Related Analysis
Best Nursing Homes in DURHAM, CT
Compare Twin Maples Healthcare, Inc to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Twin Maples Healthcare, Inc directly at 8603491041. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.