About THREE RIVERS
Three Rivers, located in NORWICH, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose THREE RIVERS
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.53 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
THREE RIVERS provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 90 | Jan 04, 2019 |
| Cycle 2 | 40 | Nov 02, 2017 |
| Cycle 3 | 48 | Dec 22, 2016 |
| Weighted Average | 66 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Nov 01, 2020. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.2% |
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 25.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 25.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| No MDS-based measures reported. | |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2018: 10 complaints
- 2019: 8 complaints
- Total: 18 complaints on record
Nearby Hospitals
LAWRENCE & MEMORIAL HOSPITAL
NEW LONDON, CT
WINDHAM COMMUNITY MEMORIAL HOSPITAL
WILLIMANTIC, CT
WILLIAM W BACKUS HOSPITAL
NORWICH, CT
MANCHESTER MEMORIAL HOSPITAL
MANCHESTER, CT
WESTERLY HOSPITAL
WESTERLY, RI
NATCHAUG HOSPITAL
MANSFIELD CENTER, CT
Owner & Operator Information
Business Entity
JACC HEALTHCARE CENTER OF NORWICH LLC
Ownership Structure
- THOMAS DOYLE Indirect
- SHIMSHON FISHER Direct: 9%
- JACC HEALTHCARE GROUP LLC Direct: 91%
- JOHN WYNNE Indirect
- SCOTT ZISKIN Indirect
Management & Direction
- THOMAS DOYLE OFFICER
- JACC MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL PESCATELLO MANAGING EMPLOYEE
- JOHN WYNNE OFFICER
- SCOTT ZISKIN OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Kingston Center For Rehabilitation and Health Care | N/A | 5 |
| Bride Brook Rehabilitation and Nursing Center | N/A | 5 |
| Avalon Health Care Center at Stoneridge | N/A | 5 |
| Chestelm Health and Rehabilitation Center | N/A | 5 |
| Vernon Rehabilitation and Healthcare Center | N/A | 5 |
| Alpine Nursing Home Inc | N/A | 4 |
| Complete Care at Groton Regency | N/A | 5 |
| Essex Meadows Health Center | N/A | 5 |
| Manchester Rehabilitation and Healthcare Center | N/A | 5 |
| Touchpoints at Manchester | N/A | 4 |
Related Analysis
Best Nursing Homes in NORWICH, CT
Compare THREE RIVERS to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact THREE RIVERS directly at 8608892631. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.