About Civita Care Center at West River
Civita Care Center At West River, located in MILFORD, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Civita Care Center at West River
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.80 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CIVITA CARE CENTERS network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Civita Care Center at West River provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Jan 29, 2025 |
| Weighted Average | 51 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 19.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 59.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 71.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 20.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 71.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.1% |
Complaints & Deficiencies
No Complaints on Record
This facility has no complaints filed in our database, which suggests good resident satisfaction and quality care.
Nearby Hospitals
PECONIC BAY MEDICAL CENTER
RIVERHEAD, NY
WATERBURY HOSPITAL
WATERBURY, CT
SAINT MARY'S HOSPITAL
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MIDDLESEX HOSPITAL
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WEST HAVEN VA MEDICAL CENTER
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NORWALK HOSPITAL
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BRIDGEPORT HOSPITAL
BRIDGEPORT, CT
GRIFFIN HOSPITAL
DERBY, CT
MIDSTATE MEDICAL CENTER
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DANBURY HOSPITAL
DANBURY, CT
ST VINCENT'S MEDICAL CENTER
BRIDGEPORT, CT
ST CHARLES HOSPITAL
PORT JEFFERSON, NY
SUNY/STONY BROOK UNIVERSITY HOSPITAL
STONY BROOK, NY
NS/LIJ HS HUNTINGTON HOSPITAL
HUNTINGTON, NY
NORTHPORT VA MEDICAL CENTER
NORTHPORT, NY
JOHN T MATHER MEMORIAL HOSPITAL OF PORT JEFFERSON
PORT JEFFERSON, NY
YALE-NEW HAVEN HOSPITAL
NEW HAVEN, CT
SILVER HILL HOSPITAL INC
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ALBERT J SOLNIT CHILDREN'S CENTER - SOUTH CAMPUS
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MASONICARE HEALTH CENTER
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Owner & Operator Information
Business Entity
BH WEST RIVER LLC
Ownership Structure
- CT6 OPCO HOLDCO LLC Direct: 100%
- ESNH LLC Indirect
- JPNH LLC Indirect
- YEHUDA PEPPER Indirect
- ELLIOT SCHWARCZ Indirect
Management & Direction
- 245 ORANGE LLC ADP OF THE SNF
- JOSEPH BALSAMO ADP OF THE SNF
- KEVIN CLEARY ADP OF THE SNF
- KEVIN CLEARY OPERATIONAL/MANAGERIAL CONTROL
- CT6 PROPCO HOLDCO LLC ADP OF THE SNF
- ESNH LLC ADP OF THE SNF
- EVERFLOW HEALTHCARE LLC ADP OF THE SNF
- SAMUEL FRIEDMAN ADP OF THE SNF
- JPNH LLC ADP OF THE SNF
- YEHUDA PEPPER OPERATIONAL/MANAGERIAL CONTROL
- YEHUDA PEPPER MANAGING CONTROL - GOVERNING BODY
- YEHUDA PEPPER ADP OF THE SNF
- ELLIOT SCHWARCZ ADP OF THE SNF
- SFNH LLC ADP OF THE SNF
- DAVID TEMPLER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Jefferson's Ferry | N/A | 5 |
| Long Island State Veterans Home | N/A | 5 |
| Quantum Rehabilitation and Nursing L L C | N/A | 5 |
| Luxor Nursing and Rehabilitation at Mills Pond | N/A | 5 |
| Acadia Center For Nursing and Rehabilitation | N/A | 5 |
| Waveny Care Center | N/A | 5 |
| Ridge Crest at Meadow Ridge | N/A | 5 |
| Havencare at Filosa | N/A | 5 |
| Livewell Connecticut | N/A | 5 |
| Orange Health Care Center | N/A | 5 |
Related Analysis
Best Nursing Homes in MILFORD, CT
Compare Civita Care Center at West River to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Civita Care Center at West River directly at 2038765123. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.