About Havencare at Valerie Manor
Havencare At Valerie Manor, located in TORRINGTON, CT, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Havencare at Valerie Manor
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.33 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Havencare at Valerie Manor provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 88 | Apr 23, 2024 |
| Weighted Average | 85 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 16.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 21.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 85.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 63.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 20.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 76.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 27.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 3 complaints
- 2025: 12 complaints
- 2026: 3 complaints
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 09, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 07, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 18, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 16, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 06, 2025 | Respond appropriately to all alleged violations. |
| Apr 06, 2025 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Apr 06, 2025 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Apr 06, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 06, 2025 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Apr 06, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 06, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Dec 13, 2024 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Dec 13, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 15, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 23, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 23, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 23, 2023 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Jun 21, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jun 21, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 21, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
Nearby Hospitals
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BRISTOL HOSPITAL
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THE HOSPITAL OF CENTRAL CONNECTICUT
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WATERBURY HOSPITAL
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CHARLOTTE HUNGERFORD HOSPITAL
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SAINT MARY'S HOSPITAL
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JOHN DEMPSEY HOSPITAL OF THE UNIVERSITY OF CONNECT
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MIDDLESEX HOSPITAL
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HARTFORD HOSPITAL
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MIDSTATE MEDICAL CENTER
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SHARON HOSPITAL
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MIRAVISTA BEHAVIORAL HEALTH CENTER
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VALLEY SPRINGS BEHAVIORAL HEALTH HOSPITAL
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CONNECTICUT CHILDRENS MEDICAL CENTER
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CONNECTICUT VALLEY HOSP
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ALBERT J SOLNIT CHILDREN'S CENTER - SOUTH CAMPUS
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HEBREW HOME AND HOSPITAL
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Owner & Operator Information
Business Entity
VALERIE OPCO LLC
Ownership Structure
- JEK IRRV TR II Indirect
- NMJ IRRV TR II Indirect
- VALERIE HOLDCO LLC Direct: 100%
- YDS HOLDCO LLC Indirect
- YDS TR Indirect
Management & Direction
- JESSE COHEN ADP OF THE SNF
- JESSE COHEN OPERATIONAL/MANAGERIAL CONTROL
- HAVENCARE MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- NATHAN JAKOBOVITS MANAGING CONTROL - GOVERNING BODY
- NATHAN JAKOBOVITS OPERATIONAL/MANAGERIAL CONTROL
- JEK HOLDINGS LLC ADP OF THE SNF
- JEFFREY KAGAN MANAGING CONTROL - GOVERNING BODY
- JEFFREY KAGAN OPERATIONAL/MANAGERIAL CONTROL
- NMJ HOLDINGS LLC ADP OF THE SNF
- YITZCHOK SHAPIRO CORPORATE DIRECTOR
- YITZCHOK SHAPIRO CORPORATE OFFICER
- YITZCHOK SHAPIRO MANAGING CONTROL - GOVERNING BODY
- MELISSA VIVO OPERATIONAL/MANAGERIAL CONTROL
- MELISSA VIVO ADP OF THE SNF
- ZIII TORRINGFORD STREET REAL PROPERTY LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Timberlyn Heights Nursing and Rehabilitation | N/A | 5 |
| Southington Care Center | N/A | 5 |
| Agawam East Rehab and Nursing | N/A | 5 |
| Mary's Meadow at Providence Place | N/A | 5 |
| Maple View Health and Rehabilitation Center | N/A | 5 |
| 60 West | N/A | 5 |
| Livewell Connecticut | N/A | 5 |
| Suffield House Rehabilitation and Healthcare Cente | N/A | 5 |
| Complete Care at Middlebury | N/A | 5 |
| Fresh River Healthcare | N/A | 5 |
Related Analysis
Best Nursing Homes in TORRINGTON, CT
Compare Havencare at Valerie Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Havencare at Valerie Manor directly at 8604891008. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.